Forum Replies Created
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Barry
ModeratorThe default file you tried was for earlier firmware versions, and your unit did not apparently reset using this.
Check your PM’s (private messages top right of forum) I have sent you a link to latest default file.
Barry
ModeratorThat software version is old, latest general release is 1.01.06, however you need an even newer version for the dongle to work.
Check back into tomorrow and I should have details of where you can download the version needed to support dongle.
Edit: The factory are supposed to preload the version necessary, and I have already raised this with Humax Towers.
Barry
ModeratorSorry I can see my post was not clear.
It is the HDR 2000T software version I want to know.
Menu
Settings
System
System Information
Software Version…..
Barry
Moderatorneetlawrence – 1 hour ago »
Hello,
We seem to have the same problem. We bought a HDR 2000T today and wanted to use the dongle but the wifi option was not letting us select it. Have emailed Humax, don’t really want to take the box back just because of the dongle. We also tried wired connection with a homeplug box and it said network connected but then wouldnt let us access the tv portal saying the internet connection was not working (it was).
Would be grateful for any advice/assistance.
Welcome to our Forum

Re dongle – What version of software does the unit have?
Barry
ModeratorChan 777 – Insight Radio has been removed.
Barry
ModeratorWe will have to agree to disagree I’m afraid Dan.
Units with the new dongle should have appropriate software on board, we cannot prove or disprove this now as you have returned unit.
As far as I am concerned end of matter, no point in discussing further.
Barry
ModeratorIt is a pity you returned it Dan, as Martin has correctly pointed out I could have probably sorted this for you.
Edit: To add, Humax are not selling a product that does not work, all units shipping with the new dongle are supposed to have the necessary software on board.
Barry
ModeratorYes there is a new dongle Martin, items shipping with this are supposed to have software that supports it, hence my question to Dan re version.
Barry
ModeratorDan – If you answer my query re ‘what software version’ I may be able to assist further.
February 25, 2015 at 7:11 am in reply to: On start up box sticks on Home screen for 4+ minutes #59864Barry
ModeratorWelcome to our Forum

Whilst I appreciate you have stated the remote has no effect.
Try pressing exit, this should return to live tv, full screen.
Barry
ModeratorWelcome to our Forum

What version of software is on your unit?
Barry
ModeratorFactory reset does not delete recordings.
It does delete future timers and any other user settings you may have adjusted.
Barry
ModeratorWelcome to our Forum

If no user interaction with the unit for 3 Hours it automatically switches to standby.
You can switch off this power saving mode:
Settings
System Settings
Power saving
Automatic power down – set to off.
Barry
ModeratorWelcome to our Forum

I see you have posted similar twice, so will close this thread, and move it to welcome section later – Edit Moved.
Note I have also moved your other thread to the correct area.
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