Youview failure

Forum Forums Freeview HD YouView DTR-T Youview failure

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  • #14680
    Anonymous
    Inactive

    My Humax box has failed 5 times in the last 2 hours. Driving me nuts. Disconnects from the broadband router and knocks that out at the same time. Fed up with having to re-boot. Humax needs to get this sorted.

    #45293
    Barry
    Moderator

    Welcome to the Forum :-)

    More info required before anyone can assist.

    What exactly is failing?

    #45294
    Anonymous
    Inactive

    Whilst watching BT vision I get an error message telling me I’m not connected to the internet. Then the broadband light on my router flashes orange. Have to keep switching router off and on and same with the Humax box. Apart from this box often freezes and will not respond to remote commands. Again the off and on scenario. Really gets tiresome and frustrating.

    #45295
    Barry
    Moderator

    Would be best to contact BT, never had an issue with a retail unit affecting router in that manner.

    #45296
    Anonymous
    Inactive

    I suggest trying a different router if available. How is the Youview box connected to the router? Ethernet? Wi-Fi adaptor? Homeplugs?

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