Wrong times

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  • #22788
    Anonymous
    Inactive

    Just changed to Apple and loaded App, it shows all the wrong times on scheduled programmes, Help appreciated.

    #111055
    Anonymous
    Inactive

    Hi.

    You have posted in the “Welcome forum”.

    It would help if you actually stated which device you are referring to.

    There are various sub-forums for the various boxes. You may find an answer has already been posted.

    Also posting in the forum for your particular box may illicit more meaningful responses. It would also help anyone else looking for a solution for the same issue.

    #111056
    Barry
    Moderator

    Welcome to our Forum :-)

    Let us know which Humax unit you refer to and I or one of the other Admins can move to correct area….Ta

    #111057
    Anonymous
    Inactive

    Ok , so sorry for that, I am not sure , I thought all freesat boxes are the same?

    #111058
    Anonymous
    Inactive

    It’s Freesat Hd , but the app I’m having probs with.Thanks

    So it looks like I’m on the wrong thing altogether.

    #111059
    Anonymous
    Inactive

    It’s a Freesat HDMI recordable box, but the app isn’t showing the correct time attributed to scheduled progs. please help someone. Thank you.

    #111060
    Anonymous
    Inactive

    alfapat – 15 hours ago  » 

    Ok , so sorry for that, I am not sure , I thought all freesat boxes are the same?

    Hi alfapat,

    What BRAND & MODEL is the machine? Very simple to find out. It’s written/printed on the back of unit/or underneath. Humax make various models, but are not the only Freesat producer. Samsung, Sagem, Bush, Manhatten & various other makes do freesat pvrs + more recently Arris. Is your pvr the recent Arris model like this: https://www.richersounds.com/freesat-uhd-4x-1tb.html

    It may only have Freesat label showing on box. But it’s made by Arris for Freesat.

    John L

    #111061
    Anonymous
    Inactive

    yes Arris UHD-4X-500

    #111062
    Anonymous
    Inactive

    Thought so! Hearing so many problems with the new pvrs.

    Might be worth contacting Freesat directly. Maybe they know if a bug fix is being worked on. John L

    #111065
    Anonymous
    Inactive
    Quote:
    this is a weird site , it’s all over the place!!

    This hopefully will show what I mean! Phew that was some effort , my broadband is pants !!!!!

    [attachment=97391,2210]

    #111067
    Anonymous
    Inactive

    alfapat – 51 mins ago  » 

    Quote:
    this is a weird site , it’s all over the place!!

    This hopefully will show what I mean! Phew that was some effort , my broadband is pants !!!!!

    [attachment=97391,2210]

    That sheds a lot more light on the situation. Your original post was saying that the scheduled times of recordings are incorrect. That picture you posted shows that it is also the TV guide that is incorrect.

    What the freesat TV guide is displaying for the current programmes is 8 hours out. It appears that as far as the FREESAT app on your new phone is concerned the times are set to show in Western Standard Time USA.

    Also it is good we now know you are using the freesat app, and not the Aura app, nor the FVP apps.

    #111068
    Anonymous
    Inactive

    So how do I correct this please.

    #111069
    FenderBender
    Moderator

    Possibly the app has a timezone setting you can set. I’m not familiar with the app so I’m afraid I can’t tell you where it is.

    Is your new phone showing the correct time (not in the app)?

    #111070
    Anonymous
    Inactive

    Yes it is. I will send a contact to Frees

    #111071
    Anonymous
    Inactive

    alfapat – 1 day ago  » 

    Yes it is. I will send a message to Freesat

    OK, they couldn’t resolve it there and then two days ago , so its in the mix!

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