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Hi
Im trying to work through in my mind why the 2000T wont recognise the hard drive when I first boot it up. I may have had it switched off at the mains but I expect it to boot up properly whether Ive had it in standby or not.
Indeed Im sure Ive had this issue when booting from standby.
While Im sorting the noise issue this booting issue is begining to annoy me now as I power it down to standby to reboot it again. Its just wasted time as the unit takes a long time to boot up
When it works it works well but Im beginning to wonder if I can forgive these technical flaws
Whats hard about booting up first time to recognise all functions. Other products like games consoles and pvrs seem to manage it so why not the 2000T?
Have the same problem on my brand new (1 week old) 1800T. Searched around, but not found any resolution for this.
Contacted Humax support & all they could suggest was reformating the HD. Done that allready…… they dont seem to realise that you need to be able to “access” the HD menu to be able to reformat it.
Given up now.
Minstrel SE – 3 days ago »
Hi
Im trying to work through in my mind why the 2000T wont recognise the hard drive when I first boot it up. I may have had it switched off at the mains but I expect it to boot up properly whether Ive had it in standby or not.
Indeed Im sure Ive had this issue when booting from standby.
While Im sorting the noise issue this booting issue is begining to annoy me now as I power it down to standby to reboot it again. Its just wasted time as the unit takes a long time to boot up
When it works it works well but Im beginning to wonder if I can forgive these technical flaws
Whats hard about booting up first time to recognise all functions. Other products like games consoles and pvrs seem to manage it so why not the 2000T?
Have you set the manual timer to wake the box up on a schedule? If you have then stop using it and your issue should be solved.
Faust – 3 hours ago »
Minstrel SE – 3 days ago »
Hi
Im trying to work through in my mind why the 2000T wont recognise the hard drive when I first boot it up. I may have had it switched off at the mains but I expect it to boot up properly whether Ive had it in standby or not.
Indeed Im sure Ive had this issue when booting from standby.
While Im sorting the noise issue this booting issue is begining to annoy me now as I power it down to standby to reboot it again. Its just wasted time as the unit takes a long time to boot up
When it works it works well but Im beginning to wonder if I can forgive these technical flaws
Whats hard about booting up first time to recognise all functions. Other products like games consoles and pvrs seem to manage it so why not the 2000T?
Have you set the manual timer to wake the box up on a schedule? If you have then stop using it and your issue should be solved.
Why – Baffled why waking the box from a timer should create any issues.
It certainy does not on both my HDR-FOX-T2 boxes (and my Foxsat-HDR).
grahamlthompson – 45 minutes ago »
Faust – 3 hours ago »
Minstrel SE – 3 days ago »
Hi
Im trying to work through in my mind why the 2000T wont recognise the hard drive when I first boot it up. I may have had it switched off at the mains but I expect it to boot up properly whether Ive had it in standby or not.
Indeed Im sure Ive had this issue when booting from standby.
While Im sorting the noise issue this booting issue is begining to annoy me now as I power it down to standby to reboot it again. Its just wasted time as the unit takes a long time to boot up
When it works it works well but Im beginning to wonder if I can forgive these technical flaws
Whats hard about booting up first time to recognise all functions. Other products like games consoles and pvrs seem to manage it so why not the 2000T?
Have you set the manual timer to wake the box up on a schedule? If you have then stop using it and your issue should be solved.
Why – Baffled why waking the box from a timer should create any issues.
It certainy does not on both my HDR-FOX-T2 boxes (and my Foxsat-HDR).
I puzzled over this issue for months Graham when I first purchased my 2000T. In fact I posted about this at the time and noted I wasn’t the only one who had had the problem.
I had my 2000T set to wake up on a manual timer event at 17:50 every evening. The box would wake up fine and I could access most features. However, more often than not I was unable to access any recordings. At other times when there was an EPG record event or I had simply switched the box on myself there wasn’t an issue.
Just as an experiment I deleted the manual timer wake-up event and found that cured it. I never had an issue with not being able to access the recordings again. Since then I have noted other people have had this same issue and doing what I did had also worked for them. There must be a bug in the system somewhere or there certainly is/was with mine.
Faust – 11 hours ago »
grahamlthompson – 45 minutes ago »
Faust – 3 hours ago »
Minstrel SE – 3 days ago »
Hi
Im trying to work through in my mind why the 2000T wont recognise the hard drive when I first boot it up. I may have had it switched off at the mains but I expect it to boot up properly whether Ive had it in standby or not.
Indeed Im sure Ive had this issue when booting from standby.
While Im sorting the noise issue this booting issue is begining to annoy me now as I power it down to standby to reboot it again. Its just wasted time as the unit takes a long time to boot up
When it works it works well but Im beginning to wonder if I can forgive these technical flaws
Whats hard about booting up first time to recognise all functions. Other products like games consoles and pvrs seem to manage it so why not the 2000T?
Have you set the manual timer to wake the box up on a schedule? If you have then stop using it and your issue should be solved.
Why – Baffled why waking the box from a timer should create any issues.
It certainy does not on both my HDR-FOX-T2 boxes (and my Foxsat-HDR).
I puzzled over this issue for months Graham when I first purchased my 2000T. In fact I posted about this at the time and noted I wasn’t the only one who had had the problem.
I had my 2000T set to wake up on a manual timer event at 17:50 every evening. The box would wake up fine and I could access most features. However, more often than not I was unable to access any recordings. At other times when there was an EPG record event or I had simply switched the box on myself there wasn’t an issue.
Just as an experiment I deleted the manual timer wake-up event and found that cured it. I never had an issue with not being able to access the recordings again. Since then I have noted other people have had this same issue and doing what I did had also worked for them. There must be a bug in the system somewhere or there certainly is/was with mine.
Interesting – I must admit all my auto power ons have a matching off so that may be a possible reason. For instance my Foxsat boots for 15 mins in the early hours after housekeeping to generate my daily Freesat changes e-mail
Well the timer has never been set and both settings are off.
I am going to leave it in standby for a few days and do some more tests.
No this is just odd and a technical flaw as far as Im concerned. Im living with the unit and have reduced the noise. I will post more on my noise thread topic soon.
I can live with it for now but booting it up twice is more than a bit awkward. I might have friends round and it makes me look like a joke when I might have to say just switch it off and on again
It makes me look like I have rubbish equipment and dont know what Im doing
Its such a shame. They got a lot right with the 2000 but its been built to a price with clear flaws. Some have said its not fit for purpose. That may be harsh but I have to agree with them when it wont even recognise functions on the first boot up
Minstrel SE – They got a lot right with the 2000 but its been built to a price with clear flaws. Some have said its not fit for purpose. That may be harsh but I have to agree with them when it wont even recognise functions on the first boot up
My own view is that Humax got very little right with the 2000T. It is at best a penny pinching product with very few features. That’s one of the reasons I have now replaced it with a BT Youview box. My 2000T is now back in it’s box and shoved in the loft.
Humax adopted a business model of building h/w to a spec supplied by Freesat/Freeview and populating it with s/w provided and supported by the same. I speculate that at that time they lost some of their key skills. Result is the 2000T. The first but not the last I suggest.
Well yes I do agree with the last two comments. Im clutching at this unit like Im determined to save face for my £148. I am sorting the noise issue which has significantly reduced and I will test another Sata drive at some point which are only £10 used
The most niggly thing is I did have more money to spend on a unit that would be quiet and reliable. I would have spent the money required but I thought the 2000T was a clever value buy
The other niggly thing is I was aware of some bad reviews but I put them out of my mind and got clouded with brand loyalty.
I should have taken it back immediately but got confused as I couldnt believe the noise and started to think maybe it is me and they are all like this now. I also had an issue with the shop first trying to con me with a tatty used unit thrown back in a box and I vowed never to use them again…couldnt face walking in there again……so much that it was a nose to spite the face situation
Its working within limits where I dont think its a complete disaster. It does record well and the picture is fine. It just lacks any real pleasure of ownership that I should be feeling. I will be buying another brand in future and carefully checking it is fit for purpose
Minstrel SE – 9 hours ago » …I will be buying another brand in future and carefully checking it is fit for purpose
It would certainly be wise to scrutinise any claims as to future provision of features. Humax never delivered on a server facility on the 1000/1010/1100s boxes, and Barry has confirmed that the box is not capable so a server will not happen. The gestation period for the 1000 was about 2 years before it was stable and free of major bugs, the 4000T is heading that way, so any future purchase will be delayed as long as possible after release of a new product. The new business model is not working for the customer.
I contacted Humax via email last week & after i explained the problem they said the only thing they could try was replacing the 1800T.
The replacement came on Wednesday last week & all was ok after tuning in etc.
But as of Friday, it started doing the same thing……..Media button does nothing & cannot access the data storage in the system settings. I have to put it into standby to get it to access the media, but the other day i had to remove the PSU before it would give me access to the media.
Humax support were very helpful, but it’s clear that this unit has a problem.
fluffy54 – 6 hours ago »
I contacted Humax via email last week & after i explained the problem they said the only thing they could try was replacing the 1800T.
The replacement came on Wednesday last week & all was ok after tuning in etc.
But as of Friday, it started doing the same thing……..Media button does nothing & cannot access the data storage in the system settings. I have to put it into standby to get it to access the media, but the other day i had to remove the PSU before it would give me access to the media.
Humax support were very helpful, but it’s clear that this unit has a problem.
The chances of you having the same fault twice on the same model are lower than zero I would contend. I would therefore be looking at your setup and in particular the wake HDMI handshake as something is clearly amiss.
You say that you didn’t set up a manual wake-up on your old box but you were experiencing the same fault as I had on my 2000T when I had set a manual wake-up. The manual wake-up I had set was interfering with the normal HDMI handshake in some way and I would suggest that is what is happening in your set up.
I would remove all other equipment apart from your Humax and the TV and see what happens then. Oh and do make sure you have CEC disabled on the TV.
Thank you Faust. I will try what you suggest when time permits.
CEC is disabled, it is called “Simplink” on my LG tv……..have never used it.
Thank you again.
I just wanted to add a comment in response to a few comments that Humax were helpful.
I didnt find them helpful at all and others have reported the same.
Generic blase comments along the lines of oh really take it back then were no good to me when its already been stated that others were getting just as noisy replacements.
Reformatting it turned out to be nonsense advice as well given what I proved later
Is the new one going to be ok? are they all like that? was the guidance they could have helped me with
Another comment they said was “ours in the office is ok”….like Im getting a reply from children who just want to move on. I felt I was being treated like a lowest common denominator customer that should know better than to expect anything for £150.
Would you make that reply to a customer?…well mines fine..Its like rubbing it in that my issue wont spoil their day.. so they want me to take pot luck or go whistle for it do they?
I would have expected them to take an interest from both the customer service department and technical department.
Having opened it and seen the cheap build quality of the drive mounting and thin casing its no wonder the unit resonates the noise right out. It actually acts like an amplifier at resonant frequencies through the lid and unit.
The drive itself isnt particularly quiet so I suspect those are being built to a base line cost. However its given no chance in that casing and the noise is made worse enough to cause complaints. There is no damping of the drive or noise shielding at all.
Im not talking about noise that only obsessives can hear. Im talking about noise that can be heard quite clarly 7+ metres away or through in my kitchen
It seems clear to me that they know there are going to be noise issues but arent about to recall or replace large batches of them.
I wasnt wrong and the noise when watching the TV was completely distracting.
Anyway I wont forget and another manufacturer can have my business the next time. Its a shame because Humax have lost my respect
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