Unable to record

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 29, 2015 at 8:29 pm #17144
    Anonymous
    Inactive

    The system (9300T) does not record either from the guide or series link but will record on pause.

    I have deleted a lot of recordings but this does not help.

    Do I need to do a reset?

    September 29, 2015 at 9:06 pm #64188
    Anonymous
    Inactive

    Suz P – 32 minutes ago  » 

    The system (9300T) does not record either from the guide or series link but will record on pause.

    I have deleted a lot of recordings but this does not help.

    Do I need to do a reset?

    It is possible that this is due to a recent retune which did not go well.

    A reset on its own won’t do any harm, as a reset on its own will retain recordings. But before you do that try selecting a close approaching programme from the guide for recording and then leave the 9300T on the same channel as the recording will be made and report back whether or not the programme records

    September 29, 2015 at 9:43 pm #64189
    Martin Liddle
    Participant

    If Luke’s suggestion doesn’t resolve the problem then watch any important recordings then format the hard drive from the HDD Control menu item in the Record menu.

    September 30, 2015 at 8:34 pm #64190
    Anonymous
    Inactive

    Thanks for your reply. I tried as Luke suggested and the recording on the channel I was watching did work. I’ve tried again to record another channel while watching another but that did not work.

    September 30, 2015 at 8:57 pm #64191
    Anonymous
    Inactive

    Suz P – 22 minutes ago  » 

    Thanks for your reply. I tried as Luke suggested and the recording on the channel I was watching did work. I’ve tried again to record another channel while watching another but that did not work.

    What were the two channels? Try it again recording BBC1 while watching BBC2 and tell us if that works.

    September 30, 2015 at 9:46 pm #64192
    Anonymous
    Inactive

    i was able to record BBC1 while watching 2. Just tried setting to record a channel while watching another and that seems to be working.

    September 30, 2015 at 10:10 pm #64193
    Anonymous
    Inactive

    Suz P – 21 minutes ago  » 

    i was able to record BBC1 while watching 2. Just tried setting to record a channel while watching another and that seems to be working.

    Now try recording BBC1 (or 2) while watching ITV1. If that doesn’t work then my guess is one of the tuners are broken.

    October 1, 2015 at 8:39 pm #64194
    Anonymous
    Inactive

    That worked ok and seems that issue has resolved itself.

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