Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › Unable to pause live broadcast
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Anonymous.
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January 26, 2018 at 9:59 am #19610
Anonymous
InactiveSeveral times recently I have pressed pause but all I get is an error message. Doesn’t matter how long I wait I still get the same error.
January 26, 2018 at 10:02 am #83860Anonymous
InactiveHere's the attachment.
[attachment=64034,947]
January 26, 2018 at 11:42 am #83861Anonymous
InactiveIn 5&1/2 years with the 1000S I’ve never seen that, nor has it ever been reported here as I recall. I would guess at a hard disk problem. Try as a first step a hard disk cleanup (which will not erase any data). 2nd a factory reset (recording schedule is lost), 3rd a hard disk format (everything is lost). Lastly, looks like a disk replacement.
January 26, 2018 at 11:58 am #83862grahamlthompson
ParticipantPollensa1946 – 12 minutes ago »
In 5&1/2 years with the 1000S I’ve never seen that, nor has it ever been reported here as I recall. I would guess at a hard disk problem. Try as a first step a hard disk cleanup (which will not erase any data). 2nd a factory reset (recording schedule is lost), 3rd a hard disk format (everything is lost). Lastly, looks like a disk replacement.
It was reported a few times when the box was relatively new. It’s generally down to file corruption of the time shift buffer file (perhaps as a result of a power cut). The same condition was found on the Foxsat-HDR for which the custom firmware offered a simple fix. Afaik only a disk format will fix a affected G2 box if the file is corrupt.
As you say try a reset (never found the disk clean up to do anything).
January 26, 2018 at 12:02 pm #83863Anonymous
InactiveThanks both. I’m running a disk clean now, hadn’t noticed the option before!
Has anyone tried removing the disk and mounting it on a PC to fix things?
[Edit] Disk clean hasn’t fixed it. Got too many recordings I want to keep so destructive methods are out of the question. Will have to live without the Pause function!
January 26, 2018 at 12:50 pm #83864grahamlthompson
Participantwiggers – 46 minutes ago »
Thanks both. I’m running a disk clean now, hadn’t noticed the option before!
Has anyone tried removing the disk and mounting it on a PC to fix things?
[Edit] Disk clean hasn’t fixed it. Got too many recordings I want to keep so destructive methods are out of the question. Will have to live without the Pause function!
Other than deleting your recording schedule a factory reset does not affect your existing recordings. Photograph the schedule first using a digital camera.
The recording partition is apparently encrypted so you can’t access it on a PC which itself needs to be booted into Linux.
January 26, 2018 at 1:25 pm #83865Anonymous
InactiveThanks for the tips!
I recall from replacing the HD in an older model that there were several partitions. I was wondering if the time-shift buffer was in its own partition. Maybe if that could be wiped it would be re-created?
PS I use DiskInternals Linux Reader to access such disks under Windoze.
January 26, 2018 at 1:35 pm #83866Anonymous
Inactivewiggers – 8 minutes ago » …if the time-shift buffer was in its own partition. Maybe if that could be wiped it would be re-created?
PS I use DiskInternals Linux Reader to access such disks under Windoze.
That reader is, as the name suggests, read-only.
January 26, 2018 at 1:40 pm #83867Anonymous
InactiveD’oh! Yes, of course. Ages since I had to do anything like that. I have some Linux VMs lying around, maybe I used one of those.
January 26, 2018 at 2:29 pm #83868Anonymous
InactiveFactory Reset hasn’t worked either.
Is there anyone from Humax UK here? I submitted a support request (2017-12-13 15:10:14) but heard nothing back despite their promise to, “respond to you (sic) email inquiry with in 24-48 hours.”
January 26, 2018 at 3:01 pm #83869Anonymous
InactiveI suspect if you get a reply they will tell you to reformat the hard disk.
I had corruption of the buffer a long time ago – all buffer functions lost but no error message.
A reformat fixed it – so it was a corrupt structure rather than a disk faulty block.
January 29, 2018 at 8:28 pm #83870Anonymous
Inactivegrahamlthompson – 3 days ago »
Other than deleting your recording schedule a factory reset does not affect your existing recordings. Photograph the schedule first using a digital camera.
The recording partition is apparently encrypted so you can’t access it on a PC which itself needs to be booted into Linux.
Not true – the recordings partition *can* be accessed in Linux.
See http://www.burningimage.net/humaxusb
You can quite easily copy all your recordings off the box onto another drive, then format the box and copy your recordings back on. Or, try and find the faulty timeshift buffer file and delete that such that the box recreates it.
January 30, 2018 at 10:07 am #83871Anonymous
InactiveThanks for that, Andy.
January 30, 2018 at 11:24 am #83872Anonymous
InactiveI have exactly the same issue with the time shift buffer and are not in a position to delete all the content on the drive.
If this type of corruption is possible it would seem sensible to include an overnight housekeeping job to check and reformat as necessary.
I’m happy to pull the disk out and run up a LINUX to investigate but I do feel sorry for those who are less tech savvy and are stuck with difficult choices.
January 30, 2018 at 1:07 pm #83873Anonymous
InactiveFor anyone interested in booting their Windows PC into Linux, here’s a couple of links….
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