tv portal

Forum Forums Freeview HD HD FOX T2 tv portal

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  • #13347
    Anonymous
    Inactive

    i have the hdr foxt2 and have a internet connection but when i go to the tv portal is says connected but nothing happens it is

    staying on te tv station.error message comes up and ideas please

    #32747
    grahamlthompson
    Participant

    Hi welcome to the forum.

    I only have a HD FOX T2 but the UI is nearly the same.

    Menu/Settings/System/Internet Setting does it say network connected ?

    If not choose configure LAN and choose DHCP.

    #32748
    Anonymous
    Inactive

    hi thanks for reply , yes it does say network connected

    #32749
    grahamlthompson
    Participant

    Can you see the HDR in Windows Explorer using the network option ?

    My HD FOX T2 just worked when connected to my router.

    #32750
    Anonymous
    Inactive

    please where do i find the network option?

    #32751
    grahamlthompson
    Participant

    wfaf – 15 minutes ago  » 

    please where do i find the network option?

    Which version of Windows ?

    #32752
    Anonymous
    Inactive

    xp and i am connecting through the plugs devolo and all lights are working, in case that makes a difference

    #32753
    grahamlthompson
    Participant

    http://compnetworking.about.com/od/windowsxpnetworking/ht/mapnetworkdrive.htm

    If you have a laptop connect it to the homeplug by the hdr. Turn off the wireless connection. Can you still use the internet ?

    #32754
    Anonymous
    Inactive

    hi sorry so long, i get a message on the laptop that there is an ip conflict address… not sure ?

    #32755
    grahamlthompson
    Participant

    Sounds like you have two items using the same ip address. Go back to the hdr network setup and choose the configure option. Make a note of all settings. Change the option to manual. Enter all the numbers you noted but change the last three digits of the IP address you first noted after the last dot to say 220. Check you have the connected message and try the portal again.

    #32756
    Anonymous
    Inactive

    hi, okay done that, connected okay, went to the green tv portal button , humax saying tv portal, but the tv still remains on a program ie bbc 1 have looked at my settings on my broadband, and they correspond with the ones on the tv settings, do not understand why it is not getting the portal…

    #32757
    grahamlthompson
    Participant

    You should be looking at a screen saying TV Portal. Presing the portal button should bring up on screen connecting message. Once loaded the current channel continues to play in a small window until you select a vod service say BBCi player. Do you not get this screen or the connecting message ?

    What firmware version does diagnostics say you have ?

    #32758
    Anonymous
    Inactive

    i get the connecting message but the screen is on full size off the current channel i will go and check the firmware and let you know

    #32759
    Anonymous
    Inactive

    software, i think this is what you need is FHTCP 1.02.20 Up dated 10 june 2011 loader version A7.31 hope this is what you wanted.

    #32760
    grahamlthompson
    Participant

    wfaf – 38 seconds ago  » 

    software, i think this is what you need is FHTCP 1.02.20 Up dated 10 june 2011 loader version A7.31 hope this is what you wanted.

    Latest version is 1.00.28. Your box should have updated automatically if you leave it in sby overnight and have access to the HD mux.

    The update is ota now so if you have HD looking for the update should find it.

    If not

    http://www.humaxdigital.com/uk/support/downloadcenter_model.aspx?category_seq=182

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