TV Guide stuck on HD channels only

Forum Forums Freeview HD Aura UHD TV Guide stuck on HD channels only

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  • #23376
    Anonymous
    Inactive

    Recently purchased the Aura UHD Recorder 2TB.

    Upon initial set up everything was fine. 2 days in and TV Guide stuck on HD channels only., and can only watch HD Channels, unless I select a channel by inputting the number (i.e. Film 4 channel 14) and if I press channel up/down, it automatically goes straight to HD channels.

    Tried box over night, next morning still the same. Tried reinstalling box, still the same.

    #114046
    Anonymous
    Inactive

    Good evening! We’ve just got the same model as you, today in fact, and are having a few teething problems, but we haven’t had your one yet! I will look out for it. Hope things settle down for you.

    #114048
    Anonymous
    Inactive

    Daveboe – 11 hours ago  » 

    Recently purchased the Aura UHD Recorder 2TB.

    Upon initial set up everything was fine. 2 days in and TV Guide stuck on HD channels only., and can only watch HD Channels, unless I select a channel by inputting the number (i.e. Film 4 channel 14) and if I press channel up/down, it automatically goes straight to HD channels.

    Tried box over night, next morning still the same. Tried reinstalling box, still the same.

    When in the Guide press the Red button and choose All channels rather than HD channels.

    #114049
    Anonymous
    Inactive

    That worked a treat. Operator error.

    Thank you

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