Hi

I’m very new to using a PVR, so hopefully someone will be able to let me know that the problems I am having are very easy to sort.

I’m having three problems.

The first one is signal related. I have a Samsung TV with freeview built in. This TV has always used the aerial from my loft and had no difficulty picking up any channels. Now that I have the HUMAX, I have put the loft aerial in to the HUMAX and used a cable to connect the TV to the HUMAX. With this set up, I am having trouble picking up signals for channels 1 – 5, and their related channels (BBC3, ITV 2, Channel 4+1, 5*). Because of these issues I bought a plug in signal amplifier and now have the main aerial going in to that, then a cable going from the signal amplifier to the HUMAX. It has made the signal better for most of the channels mentioned above (5 bars strength, 3 bars quality), except for Channel 5 related channels. 5* and 5 USA only have 1 bar for quality and strength of signal.

The next issue I have is recording. I schedule programmes to record while I am at work, and when I arrive home I find that the recordings have failed. When I click on the recorded programme from my Media folder I get the message “Recording Failed: Unable to track signal).

There are times when I press the Media button on the remote and my recordings do not pop up. I have to choose to record something that will begin recording instantly so that I can view what I have already recorded.

Any help to improve these problems will be greatly appreciated.