Subtitles on iplayer

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  • #20177
    grahamlthompson
    Participant

    Can anyone get subtitles on iplayer. Watching Dr Who the s under the playback toggles subtitles/off but even when on on my box none appear.

    #88266
    Anonymous
    Inactive

    Copied from my AVForums reply:

    I just tried the same thing, but with Blue Planet 2, and the subtitles worked fine.

    There is one slightly confusing point though. When the subtitles are running, under the S button, when it is highlighted, it says “Subtitles Off”, meaning that “Off” is what will happen if the button is pressed. When they are not running, it just says “Subtitles”.

    #88267
    grahamlthompson
    Participant

    Just tried Blue Planet 2 S1 – Ep 1. Still no subtitles. That seems odd, normally when it says subtitles presumably it’s a toggle when it says subtitles I would have thought they were on. Very strange setting to off makes them work.

    #88268
    Anonymous
    Inactive

    Sorry to hijack this thread but came here as my dad is having exactly the same problem with his Humax Freeview Play Box.

    He thinks there was a software update of the BBC iPlayer app last week which has deleted the subtitling option. Had been on holiday for 2 weeks and was working okay before he went away.

    Definitely seems a fault with the iPlayer app on the Humax as the app on his Samsung TV still plays subtitles okay.

    #88269
    grahamlthompson
    Participant

    Malcy93 – 18 minutes ago  » 

    Sorry to hijack this thread but came here as my dad is having exactly the same problem with his Humax Freeview Play Box.

    He thinks there was a software update of the BBC iPlayer app last week which has deleted the subtitling option. Had been on holiday for 2 weeks and was working okay before he went away.

    Definitely seems a fault with the iPlayer app on the Humax as the app on his Samsung TV still plays subtitles okay.

    Subtitles do work on a 5000T in iplayer. The way to switch them on is very confusing. While viewing press pause and move to the s under the progress bar. Click on the S confusingly the prompt changes to a subtitles off ignore the SUB button the remote whixh only works for live channels. This also works for the other in demand channels except the ITV-hub. So far only found subtitles on ITV-Hub work using a PC.

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