Still Can't Connect on the network :(

Forum Forums Freeview HD Aura UHD Still Can't Connect on the network :(

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  • #22765
    Anonymous
    Inactive

    Hi All. Harping back to a post I made many months ago about not being able to see my Aura on either my Windows (10) wired network or via FTP using Filezilla.

    At the time I concluded that it was down to the Sky router I was using.

    However, I have now ditched Sky and am on a FTTP connection with a brand new router.

    The first time I turned it on after the network was in place all worked 100% without any issues.

    However since that time time hasn’t worked once. I can download files using the Aura app to my phone without any issues. I can connect via a browser to http://192.168.1.x:8080/page/index.html without any issues, but I just can’t FTP into the box.

    I have tried with – and without – anonymous access.

    I have tried with a laptop on wifi on the network and it cant FTP either.

    So what gives? It’s VERY frustrating to have a feature that I can’t use.

    I now hate “Status:Connection attempt failed with “ECONNREFUSED – Connection refused by server”.

    Incidentally, Windows shows the Aura on the network under ‘Other Device’

    Also I have tried with Windows Firewall turned off for all networks – no change.

    #110967
    Martin Liddle
    Participant

    MarkPainter – 1 hour ago  » 

    So what gives? It’s VERY frustrating to have a feature that I can’t use.

    I now hate “Status:Connection attempt failed with “ECONNREFUSED – Connection refused by server”.

    Could you tell us which FTP client you are using and what settings you are using in the client please?

    #110968
    Anonymous
    Inactive

    I am using Filezilla (And I have also tried browsers FTPing with Chrome)

    Connection is to 192.168.1.74 (Aura’s FTP)

    Port: 2323

    Password 0000

    User aura

    I have also tried after allowing anonymous connection and rebooting the Aura. .

    The Aura doesn’t show up us as a DLNA server on my network either.

    #110969
    Anonymous
    Inactive

    I used to use Filezilla but found it a bit unreliable generally, so I use WinSCP now. With those settings, apart from the IP, it works fine. I had two Aura units running at one point when doing some testing for Humax and I could access both to download and send them files.

    Is your Filezilla on the same 192.168.1.xxx subnet (assuming a 255.255.255.0 mask) as the Aura?

    I’m sure you have but just to check that File Share is enabled in Record & Share. That your PIN is still set to the default 0000, if that’s changed so does the password.

    #110970
    Anonymous
    Inactive

    Thanks for your your suggestions, will have a try with WinSCP when I get home.

    Yes, sharing is enabled and the password hasn’t been changed – I even did a system reset and started again, but there was no change.

    The thing is, that there is nothing fancy about my network at all.

    It’s just your normal plug everything into the router and it should work sort of thing.

    I was hoping to be able to watch Aura recordings on the TV upstairs using the Aura DNLA server, but since that doesn’t show up on the network either, I can’t even do that.

    #110971
    Anonymous
    Inactive

    I assume that you have tried rebooting the router? I recently got a Bluesound Node that only became available for Tidal Connect after rebooting the router.

    #110972
    Anonymous
    Inactive

    Yes, tried all the obvious things like rebooting the router, then the Aura.

    No change.

    Then the aura followed by the router.

    No change.

    #110973
    Martin Liddle
    Participant

    MarkPainter – 1 hour ago  » 

    I am using Filezilla (And I have also tried browsers FTPing with Chrome)

    Connection is to 192.168.1.74 (Aura’s FTP)

    Port: 2323

    Password 0000

    User aura

    Can I just check the other settings which you haven’t specified; is Logon type “normal” and encryption type “plain”. Are there any WiFi boosters or Homeplug type devices on your network? Previous cases like this have usually been down to some oddity on the network.

    #110974
    Anonymous
    Inactive

    Well. Now home.

    I did have a powerline plug that was connected to the router, removed it and reset the router, and then reset the Aura.

    Downloaded and tried to connect with WINscp “No connection could be made because the target machine actively refused it. Connection failed.”

    Tried again after rebooting the Aura with anonymous access enabled.

    Same result.

    #110975
    Anonymous
    Inactive

    You say that DLNA does not work, which is odd if Network Server (DLNA/UPnP) is switched on. Have you checked that DLNA is not working on more than one device? On Windows computers you can check by seeing if the Aura appears in Windows Media Player or VLC on computers/phones/tablets.

    #110976
    Anonymous
    Inactive

    When my DLNA won’t connect I go into the menu and press the restart button

    and that fixes it

    #110977
    Anonymous
    Inactive

    Hi Everyone – thanks for your help with this.

    DLNA is turned on, as per attached picture.

    All my network sees is per the other picture, on my phone, laptop and wired network.

    Also, where is the restart button – I can’t find that! (I must be having a bad day!)

    If I double click on the Aura icon, then I get the third picture.

    Still no FTP or DLNA on any device on the network.

    Painters is my Synology NAS.

    The LG is my Sound Bar

    [attachment=97213,2205] [attachment=97213,2206] [attachment=97213,2207]

    #110978
    Anonymous
    Inactive

    Well…. Here’s an update.

    Following my experience of how plugging it into my original Sky router caused it to not work, I thought I would do some tests on my network. First of all as previously noted I unplugged my powerline plugs, and that made no difference.

    Then I unplugged my Synology NAS, and again that made no difference. Then I unplugged my Vbox Network TV tuner.. And guess what. It worked.

    And it was still working this morning, and is still working now.

    So it seems that something about the Vbox is causing the problem, even though it uses different ports and is on a different IP address.

    So it looks like my Plex server is going to a new Homerun Network TV Tuner, which hopefully won’t cause me the same problems.

    So, anyway, if everything is still working tomorrow after rebooting everything and leaving it over night, then my problem has been cured.

    (Although I did think that getting rid of Sky router would cure my problems !)

    Fingers crossed this the final answer to the issues. :D :D

    Again, thanks everyone for you help.

    #110979
    Martin Liddle
    Participant

    MarkPainter – 6 hours ago  » 

    Then I unplugged my Vbox Network TV tuner.. And guess what. It worked.

    And it was still working this morning, and is still working now.

    So it seems that something about the Vbox is causing the problem, even though it uses different ports and is on a different IP address.

    So it looks like my Plex server is going to a new Homerun Network TV Tuner, which hopefully won’t cause me the same problems.

    Glad you found the problem. As I stated previously, once the obvious possible errors in setting up FTP are eliminated, it is usually something unusual on the network that is responsible.

    #110980
    Anonymous
    Inactive

    Best place for a Sky Router is in the bin, in my mind. Only exception might be Q, of course.

    I use an antenna-d aftermarket router. Always works great.

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