So many missed recordings, going on eBay

Forum Forums Freesat HD HDR 1000, 1010, 1100S So many missed recordings, going on eBay

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #14567
    Anonymous
    Inactive

    I know I haven’t posted many times on this forum but I have had enough of my 1000 box. Over the last couple of months it has missed so many recordings for no reason whatsoever. The last straw was coming back from a 2 week holiday and its missed 1 Broadchurch and only recorded 18 mins of the other episode. Nothing else in my list was recorded either. No reason why. Its so unreliable I have resorted to recording programs using the built in recording feature of my Samsung TV, which has a much faster UI as well.

    This box for me is not fit for purpose. What with the joke of Demand5 and 4OD that are still ‘coming soon’ now 4 months late, ITV player hardly ever working (just get a black screen) its on eBay next week and I have ordered the Youview box from BT in replacement.

    Poor effort Humax :(

    #43474
    Anonymous
    Inactive

    Gr4z – 2 hours ago  » 

    I know I haven’t posted many times on this forum but I have had enough of my 1000 box. Over the last couple of months it has missed so many recordings for no reason whatsoever. The last straw was coming back from a 2 week holiday and its missed 1 Broadchurch and only recorded 18 mins of the other episode. Nothing else in my list was recorded either. No reason why. Its so unreliable I have resorted to recording programs using the built in recording feature of my Samsung TV, which has a much faster UI as well.

    This box for me is not fit for purpose. What with the joke of Demand5 and 4OD that are still ‘coming soon’ now 4 months late, ITV player hardly ever working (just get a black screen) its on eBay next week and I have ordered the Youview box from BT in replacement.

    Poor effort Humax :(

    Good luck. :-), I think your installation has a problem.

    #43475
    grahamlthompson
    Participant

    Since the latest firmware update my box has made dozens of recordings with zero failings. ITV player works OK as well.

    #43476
    Anonymous
    Inactive

    Same here, hundreds of recordings, 1 failed and one recorded wrong program with right name but wrong description (Most likely a problem in the freesat guide data rather than the box though)

    #43477
    Barry
    Moderator

    Only ‘failed’ programmes I have had recently is because they were not broadcast.

    #43478
    Anonymous
    Inactive

    The only failed recordings I’ve noticed on mine have all been because my 6 year old son flipped the switch on my standby saver LOL!

    Even my missus loves the 1000S, and lord knows how difficult to please she is…

    #43479
    Anonymous
    Inactive

    The box started very well. Just over the last couple of months, for no reason it has failed to record loads of things. Other stuff records. Its just random. My Missus hates it and won’t use it anymore.

    Can you suggest anything then? Reset it? How would I do that?

    #43480
    grahamlthompson
    Participant

    Gr4z – 5 minutes ago  » 

    The box started very well. Just over the last couple of months, for no reason it has failed to record loads of things. Other stuff records. Its just random. My Missus hates it and won’t use it anymore.

    Can you suggest anything then? Reset it? How would I do that?

    Make a note of your recording schedule.

    Settings – Factory Default (password is 0000 unless you have changed it)

    #43481
    Anonymous
    Inactive

    I suggest that you also check what signal you get on channel 407 which shares the freesat transponder. It should be at least good.

    #43482
    Anonymous
    Inactive

    Same here, no failed recordings. The box has been a pleasure to use recently.

    Sounds to me that a factory default hasn’t been done since the last update.

    #43483
    Anonymous
    Inactive

    -gonzo- – 2 hours ago  » 

    Same here, no failed recordings. The box has been a pleasure to use recently.

    Sounds to me that a factory default hasn’t been done since the last update.

    I (and no doubt many others) had no idea that you have to do this. When was the last update, and what difference will it make to my box?

    #43484
    grahamlthompson
    Participant

    scotorca – 19 minutes ago  » 

    -gonzo- – 2 hours ago  » 

    Same here, no failed recordings. The box has been a pleasure to use recently.

    Sounds to me that a factory default hasn’t been done since the last update.

    I (and no doubt many others) had no idea that you have to do this. When was the last update, and what difference will it make to my box?

    The last automatic update fixed a failed recording issue related to the first recording of the day. You should have received it seamlessly.

    If you always booted the box before this was due it would not have affected you.

    If you search the forum it was a while ago.

    To find out what software you have press settings and system info. The software version should say 1.0.37.

    The juries out on whether a reset to defaults is required, as you have issues it’s the obvious first action.

    There is a later update (1.0.40) which you can only install by download and then from USB, as this fixes only catch up services bugs, and have no effect on recording, there is no need to worry about these.

    Namely

    1 Accessing catch up by a wifi adaptor

    1 A bug that prevented setting up internet access by manually inputting the required details.

    #43485
    Anonymous
    Inactive

    grahamlthompson – 59 minutes ago  » 

    There is a later update (1.0.40) which you can only install by download and then from USB, as this fixes only catch up services bugs, and have no effect on recording, there is no need to worry about these.

    Namely

    1 Accessing catch up by a wifi adaptor

    1 A bug that prevented setting up internet access by manually inputting the required details.

    Where do you download that from?

    #43486
    grahamlthompson
    Participant

    -gonzo- – 9 hours ago  » 

    grahamlthompson – 59 minutes ago  » 

    There is a later update (1.0.40) which you can only install by download and then from USB, as this fixes only catch up services bugs, and have no effect on recording, there is no need to worry about these.

    Namely

    1 Accessing catch up by a wifi adaptor

    1 A bug that prevented setting up internet access by manually inputting the required details.

    Where do you download that from?

    My mistake, knickers in a twist. Can’t find any reference.

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