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there are so soooo many faults with the aura, many of which are the same as it’s predecessor, and humax know about them all.
picking just 2 to address here for the moment,
the aura is repeatedly doing a massive recording, sometimes over 15hours, of a channel nothing was set on, without ever showing it in the recording schedule, and you can not stop it once it’s started, and consequently this crashes/stops recordings that were set.
also the guide and schedule pages on https://www.myhumax.net/ are not working
If you find the Aura has started a recording and it has over ran with no indication it is going to stop, just pull the plug on it.
Wait a few minutes and restart the Aura, then delete the over ran recording.
thanks vitamin d but obviously that would stop other recordings!!
bellla2 – 2 hours ago »
thanks vitamin d but obviously that would stop other recordings!!
Let the other recordings complete and then pull the plug on the Aura to force stop the over ran recording.
Leave for a minute or two before reconnecting.
Your recordings and recording schedule will be preserved.
Delete the over ran recording.
as said in the op, the unset extremely long recordings crashes/stops the other recordings.
and as you can see, it’s not an “overrunning recording”, no recordings were set on the channel.
and obviously when this happens during the night or when one is not around one can not simply pull the plug, which as also said would stop the other things it’s doing.
So your Aura starts recording without a recording being scheduled, that’s a new one on me.
My Aura on occasion has failed to stop recording at the end of a programme and continued for hours,
and the only way to stop it was to pull the plug.
If the Aura is starting recordings without them being scheduled it needs repaired, is it still under warranty.
VitaminD – 1 hour ago »
So your Aura starts recording without a recording being scheduled, that’s a new one on me.
On rare occasions I have seen this problem but in my case the recordings stop at the scheduled end time.
thanks
no-one has answered when the tv guide/schedule pages on https://www.myhumax.net will be working again
bellla2 – 2 hours ago »
thanks
no-one has answered when the tv guide/schedule pages on https://www.myhumax.net will be working again
I can see that it shows an hour difference online, but the timers are correct in the App and on the Aura. I have never used this online feature except to register the Aura when I first got it.
[attachment=100119,2289] [attachment=100119,2290]
Harters, the schedule page will not open at all, just goes to Individual Info page. been happening for some time now.
As you can see mine is working OK.
Have you tried deleting your machine and re-adding it?
My Page –> Manage Device
thanks but humax always says to do things like that or a factory reset (which of course people have already tried or are asking because they’re trying to avoid doing such things), never do they deal with why the things constantly happen in the 1st place especially given lots of people are having these issues. thanks anyway, appreciate your time.
It seems there are good Auras and bad ones, luckily I have a good one and rarely have an issue, if I do its minor one and can be sorted out with a Freeview reset that only take a few minutes, especially if you backup your settings.
Removing the device from myhumax.net net and re-adding takes no time at all and you do not lose anything. Even doing a factory reset doesn’t not lose recordings unless you specifically select that option.
here’s an old thread but unfortunately thus doesn’t fix it for everyone & as usual humax aren’t helping
https://myhumax.org/forum/topic/is-the-myhumax-site-not-working-correctly
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