Series link not offered on several programmes

Forum Forums Freeview HD YouView DTR-T Series link not offered on several programmes

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  • #13844
    Anonymous
    Inactive

    Series link is not offered as an option when I select record on some programmes. My previous BT Vision box allowed series record on the same programmes which leads me to think it is a YouView box (Humax) problem? Any other experience of this ?

    #39428
    Barry
    Moderator

    Welcome to the Forum :-)

    If you could provide some examples then we can investigate further.

    #39429
    Anonymous
    Inactive

    Maybe you could post examples to see if we can replicate it

    #39430
    Anonymous
    Inactive

    Examples that do not offer series link (but do on old BT Vision Box) include:-

    Man V Food Nation (Food Network)

    Ace Of Cakes (Food Network)

    The examples do seem to be on one channel but I have experienced others.

    #39431
    Anonymous
    Inactive

    Sorry Barry – thanks very much for the welcome ! :-)

    #39432
    Barry
    Moderator

    No problem :-)

    A quick check of the series crid data via a HDR T2 and both programmes contain the necessary data, and series linking OK on that unit as detailed below.

    Caveat the series link coding is a little unusual.

    Man V Food Nation 1730 has link OK

    Ace of Cakes 0600 has linked OK

    Edit:

    Having now booted the YV box – looks like it cannot handle/recognise the series data format that the Food network are using.

    For the episodes as listed above (info from a HDR T2)

    Man V Food series crid is – /23586

    Ace of Cakes series crid is – /21194

    #39433
    Anonymous
    Inactive

    Thanks Barry,

    Any suggestions as to how I might get this resolved? Wife is threatening to kick out the YV box if she can’t have her baking programmes lined up :?

    BTW – would this also be the reason why I cant series record the new series of Young Apprentice on BBC1 HD but can on BBC1 ?

    #39434
    Barry
    Moderator

    Besides setting a timer for each individual programme there is not a lot you can do about it, as the PVR lacks the basics such as repeat timers.

    I have sent a message to YV support.

    Edit:

    Young Apprentice on BBC1 HD links for me, try again.

    #39435
    Anonymous
    Inactive

    It seems that no programmes on BBC1NI HD will offer Series record. Could this be that its coded differently for the region (NI) ?

    #39436
    Barry
    Moderator

    Ah just been DSO’d –

    Clutching at a very large bale of straw – perhaps data not fully broadcast as yet?

    Think you might have to call or send YV a report on that one.

    #39437
    Anonymous
    Inactive

    Ok – issues submitted to YV Support …..

    Many thanks for fast comms :-)

    #39438
    Barry
    Moderator

    Update, someone I know in NI has confirmed problem with BBC 1HD and series links.

    YV replied to my query re Food Network asking all sorts of questions bar my shoe size, why, heaven knows, surely simple enough for them to check!

    #39439
    Barry
    Moderator

    Response to the Food network issue:

    With regards to your enquiry about the availability of series record on the Food Network.

    We have been advised by the Food Network that they do not allow series recording and should the viewer wish to record more that one episode they will need to record each one separately

    Then Youview why:

    1. Do series timers work on other freeview equipment eg HDR T2.

    2. Why do Food Network bother transmitting series and programme crid data.

    Youview obviously have not bothered to carry out any investigation of this issue whatsoever.

    I give up 🙄

    #39440
    Barry
    Moderator

    Well surprise surprise….

    YV finally accepted there was an issue after all, and have apparently been in liason with DMOL, according to a message I received today.

    Food network series links now appear to work!

    🙄

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