Screen freezes at random

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  • December 15, 2013 at 7:01 pm #15220
    Anonymous
    Inactive

    Can anyone help. My HDR-fox t2 suddenly has a mind of its own. Most of the time it works fine. You then perhaps want to change tv channel to say 80 and 80 comes up in the corner of the screen as normal but nothing happens , you’re stuck where you currently are! No buttons on the remote work. An engineer has upgraded me to the latest software available but this has not helped. Switching the set off at the mains and switching back on clears the problem but this is obviously no solution! I could buy another box but this seems defeatist to put it mildly as the unit cost £250 only 2years ago! Help!!!

    December 15, 2013 at 7:46 pm #49019
    grahamlthompson
    Participant

    You should first make a note of your recording schedule and then carry out a reset to factory defaults. If that does not resolve the issue then post again and also if it does.

    December 15, 2013 at 10:11 pm #49020
    Anonymous
    Inactive

    Thanks Graham. I’ve done what you suggest. Will let you know the outcome.

    Chopsticks.

    December 16, 2013 at 9:47 pm #49021
    Anonymous
    Inactive

    Hi Graham. Everything ok until half an hour ago. Tried to turn set off and all functions on hand set

    stuck. Tried controls on box itself, no good either! Had to turn the actual tv off instead. Is the situation

    terminal?

    December 17, 2013 at 9:40 am #49022
    grahamlthompson
    Participant

    Does the box work again after the mains power is restored. If it does best bet is to install the custom firmware and use the disk fix routine built into it. You can also back up your existing recordings to a PC.

    December 17, 2013 at 10:00 am #49023
    Anonymous
    Inactive

    When you say that the screen freezes, do you mean that the screen freezes? or do you mean that the box does not respond to the remote control, or front panel buttons?

    December 17, 2013 at 11:52 am #49024
    Anonymous
    Inactive

    Hi Graham and Brian. Sorry if my description is confusing. The box does not respond to the remote control, or front panel buttons as Brian describes.

    December 17, 2013 at 2:20 pm #49025
    Anonymous
    Inactive

    Hi Graham, regarding your earlier comments, yes the box does work again after mains power restored. Being a layman I have no idea what you mean by installing custom firmware. Can you explain further.

    December 17, 2013 at 3:30 pm #49026
    grahamlthompson
    Participant

    Chopsticks – 1 hour ago  » 

    Hi Graham, regarding your earlier comments, yes the box does work again after mains power restored. Being a layman I have no idea what you mean by installing custom firmware. Can you explain further.

    Be prepared to be amazed :D

    http://wiki.hummy.tv/wiki/Custom_Firmware_Overview

    December 20, 2013 at 10:08 pm #49027
    Anonymous
    Inactive

    Box now seems to be behaving itself! Thanks for the support and advice.

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