I have been advised by humax support that there is no way for me to “back-up” recordings on my disc, which is sometimes missing recordings and has a whirring noise, and now has no display on the front. The solution is apparently to perform a factory reset. I am reluctant to do this without knowing I will not lose the recordings stored on the disc. Seemingly the software prevents any transfer to usb. Am I worrying needlessly? I am completely non-tekkie and have only ever used Apple software, never any PC.