inspector – 19 minutes ago  » 

Further to my previous problems.

In the last week, recordings have failed on BBC2,3,4 and Yesterday(19). ” Recording failed: Unable to track program”.

Also, for the third or fourth time, when it is paused & I “release” it, I get the message that “nothing is being transmitted on this channel” (or something like that) -but I’m on BBC1! BBC2 the same, until I use the program button (P) to go up to ITV (3) then I go back, & BBC1&2 work again.

Which model of Humax box is this?

inspector – 19 minutes ago  » 

I’ve checked my schedule, & a couple of times, I’ve found three programs scheduled for the same time! 9pm. I thought that the Humax wouldn’t let this happen?

The freeview+ specification specifies that freeview+ recorders only have to check for conflicts when you first setup the timer. In subsequent weeks if the broadcaster adds to, or changes, the times to one where you have 2 timers already the 2000T does not check. A recent example of a broadcaster expanding into other time slots for a series is for X-factor which last week added 9pm Friday to its broadcast slots.

inspector – 25 minutes ago  » 

I’ve retuned, but the only progs were the 9pm multiples (twice!)

Please would you clarify. A retune removes entries in the schedule.

Have a look at the list of frequency channel numbers that the 2000T displays

MENU >> Settings >> System >> Signal Detection >> right arrow (next to the OK button).

The list should only show channel numbers for the multiplexes from Bilsdale – 23, 26, 29, 31, 40, 43 and 46.

inspector – 1 hour ago  » 

Yes, those are the Bilsdale numbers I used when I retuned manually. But that was 3rd September.

I have no doubt that they are the numbers you used.

I am suggesting that you should check what your HDR-2000T is really tuned to. What does the 2000T show in the multiplex channel list?

MENU >> Settings >> System >> Signal Detection >> right arrow (next to the OK button).

By posting only Bilsdale channels showing up on your multiplex channel list this means that we (you, me and everyone else) can be confident that it is not the tuning that is causing the ‘unable to track progarm’ messages.

Hopefully now that the usual suspect is ruled out others on MyHumax can give suggests about what the cause could be.

I’m sorry that I have not helped you to fix the problem.

(By the way, 23 is the multiplex channel which contains all the main national HD channels. When manually tuning to 23 a couple of lines lower there is a ‘transmission’ line. Unlike the other channels this needs to be set to DVB-T2 when you tune into 23. That should get you the HD channels.)

I am also getting intermittent failures with the message

“Recording Failed. Unable to track program”

BUT

Only on BBC4 (annoyingly the one I most want to record) and sometimes it will record OK. All other channels record as expected.

BBC4 is SD only (most others are HD)

I have no problems watching BBC4 live,

Signal strength is good and quality 100%

Pressing ‘record now’ always works

If the recorder is on and BBC4 is selected, the scheduled program records OK.

It seems as if it does not allow enough time for the tuning to lock onto the channel?

I have tried retuning auto and also manual tuning.

I do have some 800 channels (receiving some programs from Kendal and others from Lancaster with two aerials on the roof pointing to each and a mixer/amplifier.

Suggestions most welcome.

Thanks

Paul

pabristow – 13 minutes ago  » 

I do have some 800 channels (receiving some programs from Kendal and others from Lancaster with two aerials on the roof pointing to each and a mixer/amplifier.

Try doing a proper Manual Tune following these instructions: Link to manual tuning FAQ.