RayArdia – 1 min ago  » 

LG TV, Humax HDR 1100s

I’m puzzled by recent changes to Freesat programme guide.

I used to be able to get ITV (SD) on channel 103, this now shows ITV HD but it won’t load. ITV SD is now on 111 and works OK.

How can I make ITV HD work properly, or replace ITV SD onto Channel 103?

You can’t – seems you have lost the ITV-HD transponder. could be lnb or cabling issue (water in coax cabling can knock out some transponders.

tap in 999. Do you get a Freesat Info dispLAY

If so display the signal test screen

Home – settings – System Info – Signal Info

This should show you both tuners Strength and quality. Blue tick followed by Good

And Freesat box connected with 2 cable

Ignore the attachment when I tried to use non freesat I lost ITV-HD and had to do a freesat re-tune

RayArdia – 35 mins ago  » 

Thanks for your post Graham. I followed your instructions (accurately I think) and at the end I couldn’t get 999 from the epg, though did get a screen telling me how good Freesat is, should I get more? On Channel 103, ITV HD

Settings Signal info tells me that both Tuner 1 & 2 have no signal.

All other Channels are working normally.

We live in NW Spain and can get good reception almost all weather, except VERY heavy rain on a 1.8m dish.

Reluctant to check cables at lnb as have to use a small scaffold tower to reach it.

Anything else I can try to isolate the problem?

Ray

ITV-HD has changed the Forward Error Correction from 3/4 to 2/3. This increases the transponder capacity but makes the signal less robust. Guessing that’s why you have lost it.

This caught out some Panasonic TV models that the spec said supported 2/3 and did not. Some took Panasonic to court over this. If you do a google search you should some threads about this.

Can you still watch the ITV-SD variant on lcn 977.

The other HD channels in this list still use 3/4

If you can get these it confirms the theory

949 BBC Two HD 10773 H

950 BBC 1 London 10773 H

951 BBC 1 CI 10773 H

952 BBC 1 E Mids 10788 V

953 BBC 1 East (E) 10788 V

954 BBC 1 East (W) 10773 H

955 BBC 1 N West 10802 H

956 BBC 1 NE & C 10802 H

957 BBC 1 NI 10817 V

958 BBC 1 Oxford 10817 V

959 BBC 1 S East 10802 H

960 BBC 1 Scotland 10802 H

961 BBC 1 South 10817 V

962 BBC 1 S West 10817 V

963 BBC 1 W Mids 10788 V

964 BBC 1 Wales 10788 V

965 BBC 1 West 10773 H

966 BBC 1 Yorks 10802 H

967 BBC 1 EYrks&L 10788 V

968 BBC 2 England 10773 H

969 BBC 2 NI 10817 V

970 BBC 2 Scotland 10802 H

971 BBC 2 Wales HD 10788 V

972 BBC ONE HD (England) 10847 V

973 BBC 1 Scot HD 11023 H

974 Channel 4 10714 H

975 Channel 4 + 1 10936 V

976 BBC 1 Wales HD 11023 H

977 ITV 10758 V

978 BBC 1 NI HD 10847 V

979 BBC Two Wales 10788 V

999 Freesat Info 11427 H

999 is not a channel it’s just a data stream with Freesat info. It is though on the Freesat home transponder. Without access to this you can’t do a freesat re-tune. It’s a easy way to check that the home transponder is available. It used to be on a PAN- Europe beam but was moved to a UK spot beam. So harder to get in Iberia.

Best to ask locally perhaps a local dish erector. You may need an even larger dish.

Actually I am in SW France (32460 Perchede). ITV-HD is fine, Signals on both tuners show as ‘good’, picture fine.

RayArdia – 1 hour ago  » 

Confirm I get 999 and all the other channels in your list 949-979.

I think the data (Freq etc) for channel 103, ITV HD, is wrong ie not the same as your screenshot. How do I change these details to match yours?

Getting a bit befuddled now and can’t even reproduce the info I posted earlier (Freq 12168V,2950,3/4)

There is no way to get the transponder details using a G2 box.

It’s simple using a Foxsat-HDR. Unable to add a transponder with the correct parameters on a G2 box so cannot use non freesat on this box to check reception.

Only way is to restore access to channel which I suspect means a larger dish.

Pretty sure STV-HD is also fec 2/3. You could try a Freesat re-tune using a Scottish postcode to confirm.