Rebooting

Forum Forums Freesat HD HDR 1000, 1010, 1100S Rebooting

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #20994
    Anonymous
    Inactive

    Why is my freesat hdr keep rebooting itself while watching programs?

    #94454
    Anonymous
    Inactive

    You need to provide more information. Is it any channel in particular, what signal strength, how long has this been happening.

    In fact as much as possible. You post is the equivalent of emailing a doctor with the symptoms I am unwell.

    #94455
    Anonymous
    Inactive

    Lankeylass – 10 hours ago  » 

    i do not understand the question

    ‘We’ don’t understand yours either.

    Box model would be a good starting place (along with the other stuff suggested above).

    #94456
    grahamlthompson
    Participant

    Lankeylass – 18 hours ago  » 

    Why is my freesat hdr keep rebooting itself while watching programs?

    Mine doesn’t. Can only suggest you photograph your recording schedule and do a reset to factory defaults. You will have to re-enter your recording schedule and change any setting you have changed from defaults.

    Check and post what software version you have in case you have missed a software update.

    If it persists try disconnecting the box internet connection in case it’s a router issue.

    eg

    Box volume setting, Digital audio out setting.

    #94457
    Anonymous
    Inactive

    my humax box is hdr 1000s and it switches itself off and then it restarts itself, only just started to do this, i have checked for software updates, there are none.

    #94458
    grahamlthompson
    Participant

    Lankeylass – 21 mins ago  » 

    my humax box is hdr 1000s and it switches itself off and then it restarts itself, only just started to do this, i have checked for software updates, there are none.

    If for some reason you missed the last update you won’t find one. So you could have out of date software, If you follow my post above. Try the reset to factory defaults and post what software you have and if it;s not the latest how to update it from a file downloaded from the internet using a usb memory stick. You may for instance have had a mains surge that has corrupted the box memory. A reset should sort this out.

    First thing to try is the reset.

    #94459
    Anonymous
    Inactive

    This is the software that is on my box now UKSFAA 3 00 96 is this the latest version? if not how do i get the latest version. thank you for all the help

    #94460
    grahamlthompson
    Participant

    Lankeylass – 26 mins ago  » 

    This is the software that is on my box now UKSFAA 3 00 96 is this the latest version? if not how do i get the latest version. thank you for all the help

    That’s the latest. Did the reset fix the issue ?

    #94461
    Anonymous
    Inactive

    I am not sure if the reset has worked as I have only just done it.

    One thing I did notice is that all the recordings are still there.

    #94462
    Anonymous
    Inactive

    Lankeylass – 44 mins ago  » 

    I am not sure if the reset has worked as I have only just done it.

    One thing I did notice is that all the recordings are still there.

    Normal – you do need to re-input your schedule however.

    #94463
    grahamlthompson
    Participant

    Lankeylass – 1 hour ago  » 

    I am not sure if the reset has worked as I have only just done it.

    One thing I did notice is that all the recordings are still there.

    Post 7

    Can only suggest you photograph your recording schedule and do a reset to factory defaults. You will have to re-enter your recording schedule and change any setting you have changed from defaults.

    #94464
    grahamlthompson
    Participant

    My HDR-1000S just re-booted while watching a recording. I was able to restore playback at this point. Not had chance to check if it dumped a ongoing recording.

    #94465
    grahamlthompson
    Participant

    Just re-booted again while replaying a recording. Ongoing recording not affected

    Rebooted to home screen

    #94466
    Anonymous
    Inactive

    If others are getting reboots please post (I am not). The last time this happened it was down to freesat transmitting badly formed EPG data I think.

    Could also be caused by a borderline signal level corrupting freesat data.

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