Re-setup problem

Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › Re-setup problem

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  • January 18, 2014 at 1:43 pm #15371
    Anonymous
    Inactive

    Hi,

    I originally setup my HDR-1000S with one cable by using an option in a hidden menu (I think). The box has been working fine in this mode for 6 months.

    Now that I have a quad lnb and second cable I want to put the box back in to dual cable mode as the box does not automatically detect the second cable. I have confirmed that both cables are fine by connecting both cables to a second receiver.

    The signal info menu displays “No Signal” for Tuner 1 and no message for Tuner 2. It is difficult to see if there is any strength or quality for either as they are all just blue. It also says “Freesat box connected with one cable” at the bottom.

    After carrying out a factory reset the result is a “Weak Signal” but still no change to the Signal Info information.

    Any ideas?

    January 18, 2014 at 2:22 pm #50203
    grahamlthompson
    Participant

    Hi Andy and welcome to the forum.

    You didn’t need to use any hidden settings, the box detects how many cables are connected on setup. Try a reset with just one cable on tuner 1 in. Repeat with the other cable. Does the box return to single cable working for both cables used one at a time ? Check the f connectors carefully the wire poking out may be too short for the HDR but work on other kit.

    January 18, 2014 at 2:31 pm #50204
    Anonymous
    Inactive

    PROBLEM SOLVED

    Thanks for the advice Graham but in the end it appeared that all my connections and settings were okay. What I needed to do was actually Search for Channels – this showed both tuners connected with quality and strength, and readily found all channels.

    January 18, 2014 at 2:36 pm #50205
    grahamlthompson
    Participant

    AndyGFLees – 2 minutes ago  » 

    PROBLEM SOLVED

    Thanks for the advice Graham but in the end it appeared that all my connections and settings were okay. What I needed to do was actually Search for Channels – this showed both tuners connected with quality and strength, and readily found all channels.

    Very strange (I have replied to your other post). That should have happened after a reset and your postcode was validated. Are you certain that you have full two tuner working ? What does it say at the bottom of the Settings – System Information – Signal Info screen ?

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