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dtrt2000. Will record tv but not radio. Winter Hill
Not recording or no sound on playback?
peterfc2 – 1 day ago »
dtrt2000. Will record tv but not radio. Winter Hill
If you mean that there is no sound on playback then you are not the only one.
See https://community.youview.com/youview/discussion/comment/18995827/#Comment_18995827
There were already other Humax manufactured boxes that had been hit before the latest software started to imact DTR-T2000s.
See https://community.youview.com/youview/discussion/comment/18995724/#Comment_18995724
My DTR-T2100 also recently became a model with silent radio playback. On one of those two links there has been a suggestion that disconnecting the HDMI lead and reconnecting can occasionally bring back the sound. This does not work with me.
What does work with me is connecting to the TV using a SCART cable and disconnecting the HDMI lead. RCA red and white leads to an amplifier should also work when the HDMI is disconnected. I haven’t tried the optical out to see if that is also impacted and has the same work round.
This means that the recordings are still intact and so once Youview & Humax issue a fix the sound will come back on the apparently silent radio recordings.
I playback on my DTR2100 using optical to my AV amp and that is mute.
gomezz – 40 minutes ago »
I playback on my DTR2100 using optical to my AV amp and that is mute.
.. and what happens if you disconnect the HDMI cable?
Not tried that. I use my Foxsat HDR for recording radio as I can use the Raydon customised firmware to rip the recordings to my PMP using my laptop.
It would appear that several people have lost sound on radio recordings during the last week. I have and also two of my friends. This must surely mean that it is something that Humax has done via wifi and therefore the problem should be able to be fixed.
livvy – 1 hour ago »
It would appear that several people have lost sound on radio recordings during the last week. I have and also two of my friends. This must surely mean that it is something that Humax has done via wifi and therefore the problem should be able to be fixed.
Very Very Unlikely (the software version would have changed). Much more likely is the broadcaster has changed the format in some way that creates issues for recordings. I take it you can hear the audio if you listen live ? What happens if you live pause and then resume ?
Are your friends using the same transmitter ?
grahamlthompson – 15 minutes ago »
livvy – 1 hour ago »
It would appear that several people have lost sound on radio recordings during the last week. I have and also two of my friends. This must surely mean that it is something that Humax has done via wifi and therefore the problem should be able to be fixed.
Very Very Unlikely (the software version would have changed). Much more likely is the broadcaster has changed the format in some way that creates issues for recordings. I take it you can hear the audio if you listen live ? What happens if you live pause and then resume ?
Are your friends using the same transmitter ?
The software has changed. This is a known issue that youview have acknowledged and stated that they “are working on”.
Meanwhile, as it is a phased roll-out, the software update causing this issue is rolling out to more boxes and more owners will be impacted. The new software is a fix for Humax manufactured youview boxes that some are having an unusual number of failed recordings but retains the Amazon Prime app where its software update first also included the silent radio playback bug.
My friends are in Bristol and Exmouth so definitely not using the same transmitter. I have done everything suggested on this forum and my software is the latest I think which is 31.56.10. If I pause live radio and resume there is not a problem, only silent recordings.If I just wait is there any chance it will come right in the end?
livvy – 43 minutes ago »
My friends are in Bristol and Exmouth so definitely not using the same transmitter. I have done everything suggested on this forum and my software is the latest I think which is 31.56.10. If I pause live radio and resume there is not a problem, only silent recordings.If I just wait is there any chance it will come right in the end?
Every chance, the box can clearly record radio as that’s what it is doing when you live pause. Luke has explained Youview have screwed something up.
If you start playback of a radio recording and get no sound then with the recording still playing press the ON/OFF button to put the box into standby then press the ON/OFF button again and you should hopefully find the radio recording still playing but this time with sound.
(Tip copied from the BT Youview user forums)
It worked! Thank you so much. I have tried so many things and was now waiting patiently for the bugs to be worked out. I have to do it for every recording though. I don’t understand what would make you try that. Anyway who cares as it worked.
peterfc2 – 1 week ago »
dtrt2000. Will record tv but not radio. Winter Hill
Hi,
It’s probably recording but you have no sound on playback. Happened to me last week have just stumbled on this “fix”
just stumbled on a work around – start playing recording , press power off on remote then power on. Now can’t find the forum posting to thank them. Youview are aware of this problem but arent informing anybody. Even Humax support was unaware when it affected me last week
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