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We have had a few cases recently where a series we have been recording on our 9200T has not recorded and when I look in the recording schedule there is no sign of it.
This has happened in the last week or so with The Simpsons and also with Homeland, both are on Channel 4 which may be relevant or may not.
Has anyone had similar problems? Found a solution?
slimmillipede – 29 minutes ago »
Has anyone had similar problems?
It is a known issue. The last software update for the 9150/9300 contained a fix for this problem so I guess that means that Humax know the cause but no idea whether there will be another update for the 9200.
This can also be caused if the drive is getting corruption. If this is the case the recording is made but not visible by the Humax but can be viewed and extracted by direct connection of the drive to a PC using humaxrw (available from the download section – link).
This does involve opening the 9200t and either removing the drive or otherwise connecting to a PC. Read carefully the caveats before attempting this.
Alternatively watch or transfer off all the recordings you want and format the drive.
aldaweb – 22 minutes ago »
This can also be caused if the drive is getting corruption.
Yes a corrupt file system may cause recordings to disappear. But the OP is saying the series has vanished from the schedule which I don’t think has anything to do with file system problems, does it?
Could this simply be the loss of the odd episode of a series-link in the week after the clocks change, a problem I have noted in the week after several clock changes on regulars like Emmerdale and Corro. I note the OP says “last week or so” but people do tend to ‘spread’ time sometimes.
Biggles – 44 minutes ago »
Could this simply be the loss of the odd episode of a series-link in the week after the clocks change
It could be but in that case don’t they stay in the schedule? The OP says “when I look in the recording schedule there is no sign of it”.
Yes you’re right, they must do for the series-link to continue.
I lost a long list of recorded programmes before the clocks changed. My 9200 also stopped recording – advanced recording appeared to have accepted the ‘booking’, but failed to record, instant recording (record programme one is currently watching) did not respond.
I read, maybe here, to reinstate default settings and reinstall programme lists, which I did with brief success (& with the addition of series record option, which I hadn’t seen before). A couple of subsequently recorded programmes again disappeared and the machine is now failing all attempts to record anything.
I have again reset since the clocks-time change, without success.
trainman – 1 hour ago »
I lost a long list of recorded programmes before the clocks changed. I read, maybe here, to reinstate default settings and reinstall programme lists, which I did with brief success (& with the addition of series record option, which I hadn’t seen before).
Reset to default settings is the wrong solution to the problem. You need to format the drive from the HDD Control menu (default password is 0000). With luck this will be a complete cure for the problem but if it returns fairly quickly then it suggests the hard drive is failing.
Thanks Martin.
Sorry, but in layman’s terms, which menu holds the HDD control settings?
Ah, found it under record menu.
Reset that, now that option is greyed out on the menu.
I’ll report back in due course but can say that instant record is now working (for now…)
Thanks so much.
Martin Liddle – 21 hours ago »
aldaweb – 22 minutes ago »
This can also be caused if the drive is getting corruption.
Yes a corrupt file system may cause recordings to disappear. But the OP is saying the series has vanished from the schedule which I don’t think has anything to do with file system problems, does it?
Your’e right, I mis-read schedule for list, but at least it applied to trainman.
trainman – 2 hours ago »
Reset that, now that option is greyed out on the menu.
It will be greyed out whilst a recording is taking place.
Thanks for the replies.
I have reset and retuned (manually, we have multiple transmitters) and I haven’t noticed the problem since. May just be a coincidence.
Formatting the disk is probably the next step (I have done this in the past) but to maintain domestic harmony we will need to catch up with our recordings before we do this.
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