problems with software upgrade

Forum › Forums › Freeview HD › HDR 1800T, 2000T › problems with software upgrade

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 5, 2015 at 11:49 am #17156
    Anonymous
    Inactive

    Bought this for an elderly relative and it worked well for approximately 3 months. Then error messages saying weak signal. Had the ariel checked out and there were no problems ( TV working without PVR connected)

    Removed box to try a software upgrade, however we have no ariel only cable. Have tried downloading upgrade onto USB method but still message appearing on screen saying no antenna connected. Help !

    October 5, 2015 at 3:07 pm #64265
    Martin Liddle
    Participant

    tooth fairy – 3 hours ago  » 

    Have tried downloading upgrade onto USB method but still message appearing on screen saying no antenna connected. Help !

    You should be able to do a software update from USB without an aerial. Perhaps you should describe what you have done? If you have Internet then connecting the Humax with a network cable to the router should also cause it to update. The FAQ on software updates is at https://myhumax.org/forum/topic/how-to-update-software-via-usb-on-1800t2000t

    As for the weak signal message the either an auto tune or a manual tune, both in the Installation menu (default PIN is 0000) might help; instructions for manual tune at https://myhumax.org/forum/topic/transmitters#post-2336

    October 5, 2015 at 5:03 pm #64266
    Anonymous
    Inactive

    Thanks for that. I can connect the PVR to the internet, but I can’t connect it to a TV at the same time. How will I know if the update has worked?

    October 5, 2015 at 5:53 pm #64267
    Anonymous
    Inactive

    tooth fairy – 49 minutes ago  » 

    Thanks for that. I can connect the PVR to the internet, but I can’t connect it to a TV at the same time. How will I know if the update has worked?

    The image will display on the TV via the HDMI or SCART connection.

    October 5, 2015 at 6:04 pm #64268
    Martin Liddle
    Participant

    tooth fairy – 58 minutes ago  » 

    I can connect the PVR to the internet, but I can’t connect it to a TV at the same time. How will I know if the update has worked?

    I am not certain. What I would try is connecting the Humax to the Internet and leaving it connected over night. Then move it next to the TV and connect it to the TV. With luck it will offer to install the software update it has downloaded. Can someone who has done this confirm if this will work or not?

    October 7, 2015 at 6:48 pm #64269
    Anonymous
    Inactive

    Thanks for suggestions. So far I’ve connected box overnight to internet and this showed no update available. Eventually got a TV connected and internet ( no ariel) and despite doing an automatic update search still getting a message saying no update available. Just for information the installed software is 1.00.07 and the latest version is shown as 1.01.13..

    Any other ideas?

    Thanks

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.

The inner genius!