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Hello, could anyone advise me please? My remote became unresponsive yesterday (I had to press a button several times to get it to work) so I changed the batteries but this made no difference. When I go to the guide or the media section and try to scroll up/down or across, one click of the button and the screen keeps going, getting faster unless I use the back button. This sometimes stops it and sometimes takes me out of the menu completely. The same thing also happens with the volume control – one click and it keeps getting louder or quieter, until I stop it with the back button. Am I missing something or is it time to get a new remote? I’ve had the box about 3 years. Thanks
The only thought that occurs to me is to check carefully that there are no other remote controls in the room that are transmitting continuously (maybe because they have book on them or are wedged in a chair for instance).
With some diffidence, as I am a new member and the post is some months old, I think it is possible to do a temporary fix by opening up the remote and cleaning the contacts.
Probably better, however, to buy a new remote.
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