Forum › Forums › Freesat HD › HB 1000S, 1100S › Problem recognising Samsung D3 3TB Hard Drive
Tagged: 3tb, hard drive, HB-1000S, problem, samsung d3, usb
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December 6, 2013 at 10:17 pm #15174
Anonymous
InactiveHiya,
I can’t get this unit to recognise my external 3tb hard drive. It is a Samsung D3 and connects with a usb 3 lead that is also backwards compatible to usb 2. The HB-1000S does not see a drive connected and there are no options in the Storage settings to format or do anything.
The drive came formatted as ntfs. I have also tried to reformat to ntfs and exFAT on my pc but still the Humax does not recognise it. Both usb ports on the HB-1000s have been tried. When connected the drive spins up but the Humax settings menu never acknowledges a drive is connected.
Does anyone here know why this is?
December 7, 2013 at 9:17 am #48370Anonymous
InactiveLast year I ordeered a 3tb drive and then before it was delivered started to notice threads similar to the one in this link
http://myhumax.org/forum/topic/external-hard-drive-not-recognised-by-hdr-fox-t2
I presume that your HB-1000s will have the same limit, and that ext3 would be the appropriate format.
Even with ext3 there may be some difficulty. Have a look at this thread for the HDR-FOX T2. (I can’t find any threads about 3tb external and your unit on here or on hummy.tv.)
http://hummy.tv/forum/threads/2tb-hard-drive-problem-getting-humax-t2-to-recognise-it.595/
December 7, 2013 at 10:52 am #48371Martin Liddle
ParticipantBut in this thread Barry reports using a 3TB drive with a HD-1000S so not sure what Humax boxes will support 3TB drives.
December 7, 2013 at 10:53 am #48372Barry
ModeratorI have been using a 3TB WD Elements HDD since Oct see: Link – soon to be disconnected to test other stuff.
Currently reported as 42% space used, and no problems encountered.
Go to System settings, highlight storage, is anything listed?
December 7, 2013 at 11:37 am #48373Anonymous
InactiveNo the problem is that System Setting>Storage never displays any options. It just says to connect a drive as if it cannot see one connected.
The drive has been tested connected to a usb 2 port on my pc and it is recognised no problem. It has also now been formatted to ext3 on my pc and tested with no success.
As neither ntfs, exFAT or ext3 formats will be recognised it makes me think that it is a hardware rather than formatting issue. Maybe it doesn’t like the usb3/usb2 combo lead? A standard usb2 lead will not fit the drive.
I will have to test with a lower capacity usb2 external hard drive.
December 7, 2013 at 6:52 pm #48374Anonymous
InactiveAfter a fair amount of testing with different drives and enclosures I have got a 1TB USB2 drive installed that is NTFS formatted. A 500GB drive also worked. So far, in my case, it looks like disk size is the only variable that makes a difference. A 2TB drive failed to be recognised. This is using the same drive enclosure with USB2 and NTFS.
Now the 1TB is installed it is crunching away at some activity. I hope this is just an initial bout of housekeeping routines as it is too noisy to live with beyond a few hours.
December 7, 2013 at 7:46 pm #48375Anonymous
Inactiverotekz – 50 minutes ago »
After a fair amount of testing with different drives and enclosures I have got a 1TB USB2 drive installed that is NTFS formatted. A 500GB drive also worked. So far, in my case, it looks like disk size is the only variable that makes a difference. A 2TB drive failed to be recognised. This is using the same drive enclosure with USB2 and NTFS.
Now the 1TB is installed it is crunching away at some activity. I hope this is just an initial bout of housekeeping routines as it is too noisy to live with beyond a few hours.
Many have 2tb’s drives running in HDR-1000s’s – I would not expect any problems in the HB-1000S which Barry confirms – I would guess it is the formatting that is the problem.
Some SATA drives might need a shorting pin to downgrade the SATA speed.
December 7, 2013 at 7:50 pm #48376Anonymous
InactiveREPASSAC – 1 minute ago »
rotekz – 50 minutes ago »
After a fair amount of testing with different drives and enclosures I have got a 1TB USB2 drive installed that is NTFS formatted. A 500GB drive also worked. So far, in my case, it looks like disk size is the only variable that makes a difference. A 2TB drive failed to be recognised. This is using the same drive enclosure with USB2 and NTFS.
Now the 1TB is installed it is crunching away at some activity. I hope this is just an initial bout of housekeeping routines as it is too noisy to live with beyond a few hours.
Many have 2tb’s drives running in HDR-1000s’s – I would not expect any problems in the HB-1000S which Barry confirms – I would guess it is the formatting that is the problem.
Some SATA drives might need a shorting pin to downgrade the SATA speed.
I’m using the same USB2 drive enclosure with the same NTFS formatting on the HD within in all cases. The only difference is the size of the HD within. How can it be down to the reasons you say? It doesn’t make sense to me.
December 7, 2013 at 9:13 pm #48377Anonymous
Inactiverotekz – 1 hour ago »
REPASSAC – 1 minute ago »
rotekz – 50 minutes ago »
After a fair amount of testing with different drives and enclosures I have got a 1TB USB2 drive installed that is NTFS formatted. A 500GB drive also worked. So far, in my case, it looks like disk size is the only variable that makes a difference. A 2TB drive failed to be recognised. This is using the same drive enclosure with USB2 and NTFS.
Now the 1TB is installed it is crunching away at some activity. I hope this is just an initial bout of housekeeping routines as it is too noisy to live with beyond a few hours.
Many have 2tb’s drives running in HDR-1000s’s – I would not expect any problems in the HB-1000S which Barry confirms – I would guess it is the formatting that is the problem.
Some SATA drives might need a shorting pin to downgrade the SATA speed.
I’m using the same USB2 drive enclosure with the same NTFS formatting on the HD within in all cases. The only difference is the size of the HD within. How can it be down to the reasons you say? It doesn’t make sense to me.
The speed that the SATA drives can cope with can be down to TWO Pins connected to the drive. That your PC may understand it isnot relevant.
December 7, 2013 at 9:13 pm #48378Anonymous
InactiveREPASSAC – 14 seconds ago »
rotekz – 1 hour ago »
REPASSAC – 1 minute ago »
rotekz – 50 minutes ago »
After a fair amount of testing with different drives and enclosures I have got a 1TB USB2 drive installed that is NTFS formatted. A 500GB drive also worked. So far, in my case, it looks like disk size is the only variable that makes a difference. A 2TB drive failed to be recognised. This is using the same drive enclosure with USB2 and NTFS.
Now the 1TB is installed it is crunching away at some activity. I hope this is just an initial bout of housekeeping routines as it is too noisy to live with beyond a few hours.
Many have 2tb’s drives running in HDR-1000s’s – I would not expect any problems in the HB-1000S which Barry confirms – I would guess it is the formatting that is the problem.
Some SATA drives might need a shorting pin to downgrade the SATA speed.
I’m using the same USB2 drive enclosure with the same NTFS formatting on the HD within in all cases. The only difference is the size of the HD within. How can it be down to the reasons you say? It doesn’t make sense to me.
The speed that the SATA drives can cope with can be down to TWO Pins connected to the rear of the drive. That your PC may understand it is not relevant.
December 11, 2013 at 5:22 pm #48379Anonymous
InactiveDear Rotekz,
In a way, you may be right to suggest it is for hardware reasons that your 3TB HDD is not recognised.
I think that if you are using the power provided via the USB socket it will be inadequate to drive such a large HDD. If you read my “First Impressions” you will see that I had no trouble with a 1TB Intenso, though I did cross my fingers trying it! It is a pity Humax are not more helpful in this as I am sure 9/10 users attach a HDD as their first move. The current available will meet the USB2 spec., I am sure but you need to know the requirements of your HDD as well. You may also notice that I formatted to NTFS before I attached the Intenso; this may have helped too! The Intenso comes with a special cable bearing two USB leads, so that both may be plugged into a receiver to draw the power from the two sockets – a neat trick which was unnecessary for me.
I hope this helps! And good luck. I am more than pleased with the HB not least because it seems bug-free. Regards. IAINB
December 12, 2013 at 8:19 am #48380Anonymous
InactiveThanks Iain but all the drives I have used have been powered by the mains, no USB powering going on at all.
Also I have tried formatting the disks myself using Window 7. Formats tested were NTFS, exFAT and EXT3.
When I have a moment free I still have to test the changing SATA speed with pin connector on the back of the drives.
December 12, 2013 at 8:20 am #48381Barry
ModeratorI should have a Samsung D3 3TB arriving today, more when I have it.
December 12, 2013 at 8:21 am #48382Anonymous
InactiveThanks Barry.
December 12, 2013 at 11:18 am #48383Barry
ModeratorOh dear, not sure whether to post this or not.
Samsung D3 3TB arrived, connected to PC first just to check properties as picture (note space taken is Samsung bloatware)
Then connected to HB1000S, using cable/psu as provided in box, check in system settings, storage and D3 Station is listed, highlight, press ok and get 3 options one of which is ‘Use this hard drive for recordings’ – highlight same and press ok, confirm and voila.
Two test recordings, one SD channel one HD channel worked.
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