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All of a sudden my recorder keeps putting up the page to agree the privacy policy whilst watching playback but will not let me to tick agree. When I try to the unit seems to freeze. Why?
Have you tried going into settings and ticking the boxes there?
I have, yes. Problem is that the page does not fully open to allow me to do that
Do you mean that the tick boxes are not visible?
If that’s the case, try changing the screen ratio on either the box or the TV, perhaps one of these has been changed inadvertently.
Presumably you have done a power cycle on the box?
Twice so far.
A message appears bottom,centre of the screen inviting me to approve privacy policy etc. Ghosted behind this is the full page I a blank tick Box is visible. Pressing OK on the message panel clears everything only to come back soon after and so we cycle around. When it does clear and I go into settings the page will not open to allow me to tick the box.
There are two tick boxes on the Humax.
Are you sure it’s not a message generated by your TV?
Don’t think tv is causing it. When watching TV straight, no problem. When watching or playing back from Humax the problem occurs and it is Humax remote I need to respond.
Latest update is that it still happens on a different tv. Noticed that Players won’t come up when selected and it seems that the WiFi connection keeps dropping. In Settings it says connection is made but looses it when I leave the page, so is that the cause of the other problem?
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