Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › Poor picture quality and loss of channels
- This topic has 14 replies, 2 voices, and was last updated 3 years, 2 months ago by
Martin Liddle.
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September 14, 2022 at 4:25 am #22644
Anonymous
InactiveHi all
Noticed last night that BBC 1 and ITV picture kept breaking up, and is still doing it this morning. In fact ITV hd has gone altogether, but I can receive the non hd ITV channel on 111. It seems ok on the BBC hd news channel though.
All a bit odd…
Any thoughts?
September 14, 2022 at 9:31 am #110309Anonymous
InactiveGothamite – 5 hours ago »
Hi all
Noticed last night that BBC 1 and ITV picture kept breaking up, and is still doing it this morning. In fact ITV hd has gone altogether, but I can receive the non hd ITV channel on 111. It seems ok on the BBC hd news channel though.
All a bit odd…
Any thoughts?
Unfortunately now I’ve completely lost BBC1 both hd and sd. Just not receiving a signal at all.
September 14, 2022 at 9:53 am #110310Martin Liddle
ParticipantGothamite – 19 mins ago »
Unfortunately now I’ve completely lost BBC1 both hd and sd. Just not receiving a signal at all.
It could be a cable problem (particularly the connections), an LNB problem, a dish alignment problem or a problem with the box. Either work through the list of possibilities in the order I set out or get a specialist in.
September 14, 2022 at 9:58 am #110311Anonymous
InactiveMartin Liddle – 4 mins ago »
Gothamite – 19 mins ago »
Unfortunately now I’ve completely lost BBC1 both hd and sd. Just not receiving a signal at all.
It could be a cable problem (particularly the connections), an LNB problem, a dish alignment problem or a problem with the box. Either work through the list of possibilities in the order I set out or get a specialist in.
Odd thing is I’m getting most other channels perfectly fine…
September 14, 2022 at 10:14 am #110312Martin Liddle
ParticipantGothamite – 14 mins ago »
Odd thing is I’m getting most other channels perfectly fine…
So give us a few examples of channels that you can receive and those that you can’t (say half a dozen of each).
September 14, 2022 at 10:33 am #110313Anonymous
InactiveMartin Liddle – 12 mins ago »
Gothamite – 14 mins ago »
Odd thing is I’m getting most other channels perfectly fine…
So give us a few examples of channels that you can receive and those that you can’t (say half a dozen of each).
Ok Martin.
I can’t get BBC 1 in hd or SD.
I can’t get BBC 2 in hd but it’s ok in SD (channel 180)
No ITV hd but ok in SD (channel 111)
C4 is ok in both hd and sd
5hd is fine too.
BBC news hd is ok also
I’ve just done a box reset and checked cables etc still no change. And when I was restarting the box after the reset the signal test came up fine.
All a bit strange…
September 14, 2022 at 11:21 am #110314Martin Liddle
ParticipantGothamite – 43 mins ago »
I can’t get BBC 1 in hd or SD.
I can’t get BBC 2 in hd but it’s ok in SD (channel 180)
No ITV hd but ok in SD (channel 111)
C4 is ok in both hd and sd
5hd is fine too.
BBC news hd is ok also
I’ve just done a box reset and checked cables etc still no change. And when I was restarting the box after the reset the signal test came up fine.
All a bit strange…
BBC 1 SD is regional; which region do you normally receive? The thing that strikes me is that the channels you can get are all Horizontal polarisation while the ones you can’t get are Vertical polarisation. I suspect an LNB problem; not expensive and not difficult to replace.
September 14, 2022 at 11:25 am #110315Anonymous
InactiveI’m in the west midlands.
Think you may have something there with the polarisation…
September 14, 2022 at 11:40 am #110316Martin Liddle
ParticipantGothamite – 13 mins ago »
I’m in the west midlands.
Think you may have something there with the polarisation…
BBC 1 West Midlands is vertically polarised.
September 14, 2022 at 11:44 am #110317Anonymous
InactiveSeptember 14, 2022 at 12:06 pm #110318Anonymous
InactiveI can get BBC 1 on some of the regional channels.
Etc I can get 954 but not 953. 950 and 951 are ok but not 952 (which is the east mids channel)
At least I can get BBC 1 for now…
I have an old Foxsat HDR box do you reckon it might be worth trying that out?
September 14, 2022 at 2:25 pm #110319Martin Liddle
ParticipantGothamite – 2 hours ago »
I can get BBC 1 on some of the regional channels.
Etc I can get 954 but not 953. 950 and 951 are ok but not 952 (which is the east mids channel)
At least I can get BBC 1 for now…
Some BBC 1 SD channels are horizontally polarised and some vertically.
September 14, 2022 at 2:26 pm #110320Martin Liddle
ParticipantGothamite – 2 hours ago »
I have an old Foxsat HDR box do you reckon it might be worth trying that out?
You lose nothing by trying it.
September 21, 2022 at 10:36 am #110321Anonymous
InactiveUpdate: Tried another box and had the same issue. So replaced LNB today. Fixed.
Thanks for the advice Martin.
September 21, 2022 at 11:47 am #110322Martin Liddle
ParticipantGothamite – 1 hour ago »
Update: Tried another box and had the same issue. So replaced LNB today. Fixed.
Thanks for coming back and reporting the outcome; excellent news.
Thanks for the advice Martin.
I am always nervous about giving advice about satellite reception issues as I have never owned a satellite receiver but really glad it worked out well.
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