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Hello all
I recently bought a Humax HDR-1100S Smart 500GB Freesat+ with Freetime HD Digital TV Recorder and whilst very happy with the attributes of this box I sometimes have a problem when first switching on.
I switch the TV on and then I switch on the Freesat box – sometimes I am greeted with a pink screen and no sound, which is strange for a new box. I find this can be fixed by switching-off at the plug, waiting a couple of seconds and then switching back on again. Easy to sort but surely not worthy of something I have paid over £180 for?
Any ideas or suggestions would be gratefully received, before I contact Humax.
Symptoms of a loose hdmi connection or a poor quality/damaged cable.
Haven’t I already responded to exactly the same post as this earlier in the day with possible resolution? It appears SSThing has given you similar advice.
You titled your previous post as -Looking for input on problem with new Humax HDR-11
Possibly a design fault as I have the same issue.Replaced HDMI and changed the port. Disabled VIERA link but still the same issue.Has anyone fixed it? are those with the issues all Panasonic issues as I am suspicious if all three or so reported are connected to Pannies.
Yes, I have already informed the OP in another thread he started on the same issue – check the F-connectors. I re-made mine and have never had a further issues in the last 3 years.
Curious – what display resolution is the units set to output and have you tried changing it?
Thank you SSThing for your suggestion – I had checked whether connections were intact but may now try a couple of different cables.
Faust – sorry if I have repeated myself – didn’t actually think I had, but if it is a problem, I apologise.
Poppy – my TV is a Sony so probably doesn’t fall into your area of problem.
Repassac – haven’t tried changing the resolution, as far as I understand it is set to the basic 1080 (?) but, there again, I rely on items which I purchase to perform as described. Thanks for your input though, helpful and another route of investigation.
Just wish that the box which I bought would behave how it should.
Thank you everyone.
Your “sometimes” interest me.
Try disabling « BRAVIA » Sync to see if this makes a difference.
I had this “pink screen” problem a couple of times after I got the my HDR-1000S about 18 months ago. I didn’t respond here because it never came back, but a few minutes ago, just before the 6 ‘o clock news on BBC1, the box re-booted (i.e. went blank, then displayed the “Freesat / Hummax” logo and went to a pink screen. I wasn’t anywhere near it or the remote)
Went to standby via remote and back on again but still just a pink screen. Re-cycled power and got a picture in small box as if the whole screen was in the top left hand corner, but all pink.
Another power cycle seems to have resolved it again. I haven’t touched any connections.
Just thought I’d register that there is a problem lurking, but not reproducible.
hmmm .. 3 hours later, just after 21:00, had another re-boot while watching a recording. No pink screen this time, but it had forgotten where it got to on the recording when I started it again.
Spike.Another hmmm…I’ve posted earlier on this as have the intermittent pink screen on power on.However my box has powered off twice this evening–the last was about 10 minutes ago at 2120.The box came back again without pink screen but seems ver coincidental and unexplained.
Mine has rebooted again @1315. Very strange.
POPPY – 1 hour ago »
Mine has rebooted again @1315. Very strange.
https://myhumax.org/forum/topic/hdr-1000s-keeps-rebooting/page/7#post-52230
Yesterday I pressed standby on my HDR1000S (by accident) and then back on again almost immediately. Got the pink screen thing again. To start with it was just a pure pink screen with nothing on it. After a few standby off/on cycles I got the same effect I’ve seen before, and took a photo which I have attached. You can see the pink hue and also that the welcome screen part is not where it should be.
Eventually, after a couple of complete power cycles it returned to normal.
I’m not raising this as an issue, I just wanted to show you an example of what sometimes happens and point out that it’s not to do with any connectors etc, just seems to be power related.
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