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Hello all
I’m getting this “ function doesn’t work whilst retrieving date for time shift – try in a few sec “
Is this a serious issue ?
Thanks
That is a normal response for about 1 minute after you change channels. If it is happening after that then you would seem to have a problem.
Record doesn’t work either – it schedules but I can play nothing back. Done a hdd test and it was ok
What sort of problem can it be ?
If you schedule a recording, what happens on screen (if anything) when the time comes for that recording to take place?
PS Problems can often be solved by switching the box off to standby and after a few minutes unplugging the mains supply to it for a few minutes. When you plug it back in, it will reboot and may be better.
Hi,
Nothing happens on the screen, when I go into the recording it looks like a broken film reel and when I select play it does nothing a part from a black screen – looks like it simply don’t record a thing
Just bought the device from eBay was almost new apparently
Looks like this record wise
Italiandave – 4 hours ago »
Nothing happens on the screen, when I go into the recording it looks like a broken film reel and when I select play it does nothing a part from a black screen – looks like it simply don’t record a thing
Just bought the device from eBay was almost new apparently
To me it seems highly likely to be a hard drive problem. If you have a right to return then I would suggest sending it back.
Have you tried unplugging from the mains supply?
Yeah – it so annoying it says recorded but it’s a picture of a broken video tape – what does that mean?
Can’t be this hard to record must be broken?
I’ve done a full reset too
Hmm. I can only guess that it was on eBay for a reason.
I’ve been done over you think ? No returns either
The tuners don’t register any signal when recording at same time
Italiandave – 27 mins ago »
I’ve been done over you think ?
I don’t know, mere speculation.
This almost certainly sounds like faulty hdd. As long as delivered in last 30 days you can return regardless of ebay seller’s return policy. Simply raise an item not as described case and request a return and eBay will reimburse you even if the seller refuses.
Seller refunded immediately thankfully- bought an Aura now
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