One dead Aura

Forum Forums Freeview HD Aura UHD One dead Aura

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #21902
    Anonymous
    Inactive

    After six months of problems, my Aura did the honourable thing and just passed away peacefully. Not sure what my guarantee is, but not sure I want another.

    #105560
    grahamlthompson
    Participant

    Longshanks12345 – 40 mins ago  » 

    After six months of problems, my Aura did the honourable thing and just passed away peacefully. Not sure what my guarantee is, but not sure I want another.

    Registered units normally get two years. You must have one of the first units released.

    The latest software is much superior.

    #105561
    Anonymous
    Inactive

    If I could get it to turn on, I’d try updating it.

    #105562
    grahamlthompson
    Participant

    Longshanks12345 – 54 mins ago  » 

    If I could get it to turn on, I’d try updating it.

    Get it replaced. It must be under warranty.

    #105563
    Anonymous
    Inactive

    Will be getting a replacement aura in a few days. I doubt it will have latest software, so if I do a Freeview update from the menu, does that mean I am up to date with the latest aura software or is that something different?

    #105564
    grahamlthompson
    Participant

    You should get the latest public release shortly after setting it up.

    And this one after this forum volunteer beta testers have had chance to test it for bugs.

    https://myhumax.org/forum/topic/aura-beta-software-dated-050521

    Software updates will appear in the notifications option in the home screem ( the house symbol on the remote).

    If you read the public beta threads by date you will find the introduced enhancements in each release.

    #105565
    Anonymous
    Inactive

    I swapped my dead Aura for a new one. It installed all the updates and it’s better. However, BBC iPlayer stopped twice during a 30 minutes programme and I can’t cast from my phone to it to watch Netflix. There appears to be no built in chrome cast for my phone to find.

    #105566
    Anonymous
    Inactive

    Ah, have to cast using android function.

    #105567
    Anonymous
    Inactive

    two year warranty I think

    #105568
    grahamlthompson
    Participant

    Longshanks12345 – 1 day ago  » 

    Ah, have to cast using android function.

    Netflix on a PC sees the FVP-4kGTR chromecast.

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