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Whilst iplayer works fine generally on my Humax, There is one scenario that is always a headache- namely watching an “on now” show and choosing “watch from beginning”.
Invariably playback will stop after a period of time,say 10 or 20 mins, and revert to playing a previous programme on the same channel. Not even the previous programme, usually half way through something from a couple of hours previous.
Going by the display the app appears to think the correct programme is still playing, and the only way out is to stop/search again/start from beginning/fast forward (it doesn’t show in recently watched) and carry on watching until it happens again. It will generally happen 2 or 3 times in an hour long programme. Very annoying!
Has anyone had any experience of this? I wonder if it is a Humax or a BBC issue?
Welcome to our Forum
I’ll check this out on a few different products, may take some time obviously for me to post results.
Anyone else care to comment?
I don’t have a 4000T so can’t check the specific box, However I don’t think it’s a BBC issue, I have just watched Homes Under The Hammer starting about 30 mins after the live programme started on both a Samsung Android Tablet and a Humax HDR-1000S Freesat box. In both cases it worked flawlessly.
On Mon Mar 13 2017, the BBC launched a new version of the BBC iPlayer BETA (BigScreen Version: 4.6.4.2) for connected PVRs.
Since then a few users have reported having problems using it. Most notably play, pause, play, pause, etc. It may or may not be related.
Like Graham, I too don’t have a FVP4000T and my iPlayer is also fine.
The problem has already been reported the the BBC iPlayer team by the YV Content team and is currently under investigation.
Re Visionman’s reply, would I be right to assume the iPlayer app is updated automatically on my FVP400T? In which case can I find out what version it is currently running?
grahamlthompson – 1 hour ago »
I don’t have a 4000T so can’t check the specific box, However I don’t think it’s a BBC issue, I have just watched Homes Under The Hammer starting about 30 mins after the live programme started on both a Samsung Android Tablet and a Humax HDR-1000S Freesat box. In both cases it worked flawlessly.
Did exactly the same using FVP 4000T, HB 1000S and DTR T2000
All played the whole programme without issue.
Note units hard wire connected to network via a switch.
pleasedtoview – 1 hour ago »
Re Visionman’s reply, would I be right to assume the iPlayer app is updated automatically on my FVP400T? In which case can I find out what version it is currently running?
iplayer, Settings, Settings & Help, Help, System Information…
Via my units:
FVP 4000T states – BigScreen Version 4.6.6.2
HB 1000S states – BigScreen Version 4.6.7.2
DTR T 2000 states – BigScreen Version 4.6.7.2
Question, how is your unit connected to your network?
Hi Barry/All
My FVP4000T is saying BigScreen Version 4.6.6.2
It is wired connected to my Virgin Media Hub3.
pleasedtoview – 1 hour ago »
Hi Barry/All
My FVP4000T is saying BigScreen Version 4.6.6.2
It is wired connected to my Virgin Media Hub3.
I trialled the Hub 3 but returned it because internet connection to PC kept dropping out, and despite help from support team the reason could not be found. Hub 2 works perfectly.
As both myself and Graham did not have an issue, you may have to look into Hub 3 settings, or maybe you have stumbled upon similar problem I had with it.
Edit: Tried further replication of problem by temp disconnecting internet to FVP whilst using iplayer but it just restarts where it left off.
pleasedtoview, just for test purposes, if you still have your Super Hub 2, try the iPlayer with that.
Barry
Thanks for your interest. Do you really think the Hub 3 could be the issue? I have no problem with Netflix or any other catch-up, including normal iPlayer, only on the live shows. Unfortunately my Hub 2 has gone to heaven.
I do have a PS3 connected to same hub so I will see if same problem occurs and report. Also have a Virgin Tivo but iPlayer or on-demand never worked properly on that anyway hence the purchase of the Humax!
Update: Just found PS3 doesn’t appear to have a “from start” option for live progs on the iPlayer app.
Just an Idea I put out, hopefully other members might have suggestions.
Testing same with PS3 is a good idea, please report findings.
In the meantime I’ll try and replicate with a few more programmes.
As mentioned unable to test same on PS3 as option to watch live programme from the start is not available.
Have you reported this problem directly to the BBC, pleasedtoview?
If not, I would suggest doing so –
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