bluerreyes – 10 minutes ago  » 

Can someone please help with my issue. I am unable to access the media button, pause live TV or record anything. I am still able to use the TV guide but when I select media button nothing happens, however when I hit the pause/rewind/forward button a circle with a diagonal line through it appears in the top left of the screen.

I would guess the hard drive has either died or the file system has gone read only. First thing to try would be the hard disk test and see what that says. Your options after that are to install the custom firmware and run fix-disk or to try and format the drive.

bluerreyes – 4 minutes ago  » 

Thanks for quick response. Could you advise how I do Hard disk test and if necessary the custom firmware run fix-disk?

Hard disk test: Menu button>Settings>System>Data Storage>HDD Test

Custom firmware: start at http://wiki.hummy.tv/wiki/Custom_Firmware_Overview

bluerreyes – 1 hour ago  » 

Unable to access data storage it is greyed out on the menu screen.

Put the box into standby, wait until you hear the disk stop spinning (can take a minute or so), turn off at the mains, wait two minutes, then turn on box and bring out of standby. If it is still greyed out then I would be inclined to think the hard drive has died. Is the box still under warranty (two years if registered with Humax)?

Contacting Humax is your only recourse, Martin’s suggestion(s) would usually give you access to menus.