No subs on iplayer

Forum Forums Freesat HD HDR 1000, 1010, 1100S No subs on iplayer

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #19560
    Anonymous
    Inactive

    I’ve had a humax 1100s for a couple of years with iplayer via a smart DNS service. In the past few days subs have stopped working on iplayer – I’m not hard of hearing but like subs particularly in mumbly bbc dramas. I’ve tried switching between iplayer and iplayer beta – even did a factory reset all to no avail :( iplayer subs are working on my phone and laptop. Any help greatly appreciated. Thx

    #83504
    Anonymous
    Inactive

    Bump!!

    #83505
    Barry
    Moderator

    Welcome to our Forum :-)

    Just checked a couple of programmes using a HB 1100S and they appear to be working…will check on a HDR 1100S shortly.

    Any specific programmes you want checked?

    #83506
    Anonymous
    Inactive

    Thanks Barry. Seems to affect all programmes –

    option to turn subs on is available in the iplayer menu but doesn’t do anything! (the same programmes have subs on my laptop/phone). I actually have a HDR 1100S running the latest firmware. I’ve emailed humax and will post here when I get a reply.

    #83507
    Barry
    Moderator

    Just checked a few programmes on a HDR 1100S and subs are working OK?

    Anyone else have a 1100S and willing to try?

    #83508
    grahamlthompson
    Participant

    Working fine on HDR-1000S (Same software as 1100S). Nice varying coloured ones on yesterdays Miriam’s Big American Adventure (Series 1 Ep 02) :-) – accessed by backwards epg from channel 106.

    #83509
    Anonymous
    Inactive

    Thanks for the replies – just waiting to hear back from Humax. I tried access iplayer from epg too – no joy :(

    Here’s my software version etc

    2gw7r4j.jpg

    and video

    Tried using the subtitle button on the remote too.

    #83510
    Barry
    Moderator

    Weird…screengrab of same programme as per your YouTube link with subs displayed:

    [attachment=63729,937]

    #83511
    Barry
    Moderator

    Compare your iPlayer system info with this screen grab of mine using the HDR 1100S

    In iplayer select:

    Settings

    Settings & Help

    Help

    System Information

    [attachment=63730,938]

    #83512
    grahamlthompson
    Participant

    Not working for me either on episode 1 – try episode 2

    [attachment=63731,939]

    I have the recording on a FVP-5000T and there is subtitles.

    #83513
    grahamlthompson
    Participant

    Try Episode 1 again a bit further on. They started working for me just before the opening credits.

    #83514
    Anonymous
    Inactive

    Just to be clear – subtitles don’t working on all iplayer programmes not just Little Women!

    Barry – 7 hours ago  » 

    Compare your iPlayer system info with this screen grab of mine using the HDR 1100S

    In iplayer select:

    Settings

    Settings & Help

    Help

    System Information

    [attachment=63730,938]

    Info looks to be the same:

    b96lv4.jpg

    #83515
    grahamlthompson
    Participant

    My HDR-1000S has identical System Information.

    #83516
    Anonymous
    Inactive

    I have exactly the same situation as the original poster. Sometimes the iplayer subtitles work, sometimes they don’t. There seems to be no pattern. Sometimes restarting the box brings them back. Sometimes leaving iplayer and restarting it. I can watch a progamme with the subs, then go back to it later and they have gone.

    Like Digitaldr, I also use a smartDNS. I don’t know if that makes any difference.

    The subs are fine on my laptop and Android. So the problem is with the Humax.

    #83517
    grahamlthompson
    Participant

    Salvador – 19 hours ago  » 

    I have exactly the same situation as the original poster. Sometimes the iplayer subtitles work, sometimes they don’t. There seems to be no pattern. Sometimes restarting the box brings them back. Sometimes leaving iplayer and restarting it. I can watch a progamme with the subs, then go back to it later and they have gone.

    Like Digitaldr, I also use a smartDNS. I don’t know if that makes any difference.

    The subs are fine on my laptop and Android. So the problem is with the Humax.

    Does your laptop have a HDMI out socket ?

Viewing 15 posts - 1 through 15 (of 16 total)
  • You must be logged in to reply to this topic.

The inner genius!