No signal

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  • August 16, 2012 at 8:57 pm #13538
    Anonymous
    Inactive

    Randomly today have no signal and no channels. No change in set up. Antenna out loop to Samsung UE40D6530 is providing full channel listing including HD channels. I have powered down, done a factory reset, have FHTCP 1.02.28, but have noticed a brief green/black screen at the outset of booting back up.

    Any suggestions or should I contact Humax?

    Thanks

    August 17, 2012 at 8:30 am #34833
    Barry
    Moderator

    Welcome to the Forum :-)

    If other freeview devices on the same aerial are receiving OK then I think a call to Humax is necessary as it appears you have tried everything else.

    August 17, 2012 at 8:45 am #34834
    Anonymous
    Inactive

    Thanks. Contacted Humax who suggested a manual retune failing that an exchange. Manual retune failed so looks like an exchange.

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