No or bad signal

Forum Forums Freesat HD FOXSAT HDR No or bad signal

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  • #13522
    Anonymous
    Inactive

    I am unable to receive the following channels (indicating no or bad signal), however all the other channels are fine. I have rescanned my box and even completed a factory reset but to no avail. I suspect this all happened when the Olympic extra channels were added but I am not sure

    Many thanks

    Steve

    952

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    Radio channels

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    #34731
    Anonymous
    Inactive

    First guess – duff LNB – what region please – needed to check channels. Please confirm two feeds.

    #34732
    Anonymous
    Inactive

    I am in the Anglia region Postcode NN3 7RR. I have never had any of these issues in the first year of use.

    I do have 2 feeds

    #34733
    Anonymous
    Inactive

    hiya

    i cant answer your problem but interesting we are about 10 mins away from you and having problems with our humax.

    hope you get your problem sorted soon

    #34734
    Anonymous
    Inactive

    flo – 1 minute ago  » 

    hiya

    i cant answer your problem but interesting we are about 10 mins away from you and having problems with our humax.

    hope you get your problem sorted soon

    A HDR ? Distance from a sat is not important at all (within reason).

    #34735
    Anonymous
    Inactive

    lomas – 9 minutes ago  » 

    I am in the Anglia region Postcode NN3 7RR. I have never had any of these issues in the first year of use.

    I do have 2 feeds

    And if you swap them? what channels then?

    #34736
    Anonymous
    Inactive

    Just tried swapping leads and then rescanned box. Finds hundreds of channels but still having the same error in having no or bad signal on the listed channels

    Thanks

    #34737
    Anonymous
    Inactive

    Exactly the same happened to me – literally minutes after the end of the last Olympic broadcast on the red button. Coincidence? Can’t watch BBC at all due to scrambled picture. Help anyone?

    #34738
    Barry
    Moderator

    @lomas – a freesat scan should not be finding hundreds of channels only approx 180

    It would appear from the list you provided earlier that it is the vertically polarized channels you are missing.

    During factory reset does the unit report 2 cable setup?

    No expert but could be LNB at fault.

    @sallyann16

    Have you tried a factort reset?

    #34739
    Anonymous
    Inactive

    sorry it is about 180 channels

    Factory reset does report 2 cables set up as does diagnostics

    I do recall we had a heavy downpour a couple of weeks ago which caused temporary loss of all TV for a few minutes. The box has been on BBC 1 and BBC 3 for the last 2 weeks which are still fine. The satellite dish was already here when we moved in and I suspect is quite old and covered in lots of cobwebs etc.

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