newbie needs help

Forum Forums Freeview SD PVR 9150T, 9200T, 9300T newbie needs help

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • #15214
    Anonymous
    Inactive

    hello,

    pvr-9150T, just had it 24 hours , it worked, for only that long, no all i get is “no signal” and a blue screen. I have read the manual-easy to understand. the software is up to date 1.00.26 version, i checked. this was a “managers special”, grade A. But it is breaking just about every consumer law ever passed in this country for 40 years.

    I am also not the most technically minded-I should not HAVE to be, this item should just WORK!!, so if anyone has any ideas??.

    I have emailed Humax sales and told them it will be comming back to them in brown paper and whatever state it arrives on their doorstep will be no worse than the state in which it arrived on MINE.

    Any non technical help/comments would be welcome.

    #48978
    Anonymous
    Inactive

    Hi and welcome. I am not sure what country you live, but where I am you would be able to return it for a full refund, regardless if it is on offer or a graded item, it is “not fit for the purpose it was intended” But beware, if you accept a repair then you have accepted the goods. You say it is being returned to Humax, is that where you purchased it then? If not you should take back to where you purchased it, as they are the ones responsible and MUST replace or give a refund. I hope I have been of some help, but I am new here myself and not that technical.

    #48979
    Anonymous
    Inactive

    confused – 13 hours ago  » 

    But it is breaking just about every consumer law ever passed in this country for 40 years.

    Perhaps it is your TV not being able to recognise the Humax.

    How is your Humax connected to your TV?

    What makes you think that the message is being displayed by the Humax and not the TV?

    There are many people who find the 9150T OK. Please would you post the detail about how your 9150T is set-up with the rest of your equipment.

    #48980
    Anonymous
    Inactive

    What makes you think that the message is being displayed by the Humax and not the TV?

    There are many people who find the 9150T OK. Please would you post the detail about how your 9150T is set-up with the rest of your equipment.

    I posted in a fit of utter bloody fury, I do not expect to buy something and then it not work, after 24 using it for hours ok, here are the details.

    The 9150T is connected to a Wharfedale tv by a scart lead, the 9150T is plugged in and the ariel lead is plugged into the back of the 9150T , hope this helps.

    As far as the legal bit is concerned, I read that the managers specials were not under warranty??

    #48981
    Anonymous
    Inactive

    I have just been on the Humax site to check, this model I bought IS under a years warranty, I read somewhere else that is is not under any guarantee, dear God the vagaries of the internet!!.

    Anyway, any advice welcome.

    #48982
    Anonymous
    Inactive

    been on the humax site again, i had a look at the reviews for the 9150T, i found a review for a grade A “managers special” false economy, I think this is what might have happened with mine, alot of the reviews are excellent, but I am not happy with the fact that this unit I have is not “fit for purpose”.

    The aggravation if sending it back, close to christmas, I think it £68 is stll alot to pay if you are on a limited income.

    #48983
    Anonymous
    Inactive

    If you have bought it from Humax or another company/store then there is no such thing as “no guarantee” Without going into all the legal details the item must be fit for the purpose that it was intended, if not you are entitled to a full refund.

    #48984
    Barry
    Moderator

    I can understand the comment from Luke re ‘What makes you think that the message is being displayed by the Humax and not the TV’

    Are you sure the TV is selecting the correct scart input, if it has more then one.

    and

    You do not have to send anything back in ‘brown paper’ – If you contact Humax by telephone they will try and assist, and if necessary arrange a swap out on your doorstep.

    #48985
    Anonymous
    Inactive

    confused – 15 hours ago  » 

    all i get is “no signal” and a blue screen.

    I have been unable to reproduce that. The closest I come to from the Humax is “No or bad signal.” on a dark grey screen. It is not the Humax that is producing this message. On most TV remotes there is an “AV” or “Source” button or a button with a square and an arrow pointing inwards. Try pressing that and see what happens.

    #48986
    Anonymous
    Inactive

    Luke, thankyou for your help, I will give that a try, I pressed the source button on the pvr, that did not work.

    Barry, I have got the scart connected from t.v to scart tv on the pvr.

    Apologies for phosphorescent temper,a product of Irish descent! and recent family tragedy this week , nearly lost two members of my family on Thursday owing to medication mixup and death of an in law, killed – horrific injuries. Not in best of moods.

    Your help is appreciated.

    #48987
    Anonymous
    Inactive

    confused – 8 hours ago  » 

    Luke, thankyou for your help, I will give that a try, I pressed the source button on the pvr, that did not work.

    Barry, I have got the scart connected from t.v to scart tv on the pvr.

    Apologies for phosphorescent temper,a product of Irish descent! and recent family tragedy this week , nearly lost two members of my family on Thursday owing to medication mixup and death of an in law, killed – horrific injuries. Not in best of moods.

    Your help is appreciated.

    No it won’t, as Luke says it’s the TV remote you need to look at. Alternatively try switching the TV on first and when it is displaying something then switch the Humax on, the TV might auto-switch to the Humax SCART input.

    #48988
    Anonymous
    Inactive

    thanks biggles.

    i got a email from sales; it mentions the source button on the remote.

    when you on this forum reply to my post you are dealing with some one who knows nothing, hence the reason I am asking for everything to be spelt out. when i got this pvr up and running , it worked perfectly for //2 days. why i should have problems now??

    #48989
    Anonymous
    Inactive

    confused – 20 hours ago  » 

    thanks biggles.

    i got a email from sales; it mentions the source button on the remote.

    when you on this forum reply to my post you are dealing with some one who knows nothing, hence the reason I am asking for everything to be spelt out. when i got this pvr up and running , it worked perfectly for //2 days. why i should have problems now??

    Have you tried the advice given by Luke in post #9 or myself in post #11?

    #48990
    Anonymous
    Inactive

    biggles, yes. I followed the advice given in posts 9 and 11, also got advice from sales at humax to retune through installation-default, which I did, it worked well for 20 mnutes, I thought the problem was solved, then , it did not work!!. So back to the beginning??

    #48991
    Anonymous
    Inactive

    When you get the blue screen you mention in post #1 with the message ‘no signal’ try switching the Humax OFF, does anything change?

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