New replacement remote control is not working

Forum Forums Freesat HD HB 1000S, 1100S New replacement remote control is not working

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  • #18137
    Anonymous
    Inactive

    I had to change my original remotes Multi Code to code so it would not control my HDMI switcher. I’ve just got a new replacement remote and its not working with the box at all so I cant change the code again?

    The new remote controls my HDMI switcher so its set to the original

    default stetting the old remote is dead so I can’t change the code back to default first.

    #71941
    Barry
    Moderator

    Pressing and holding the 0 (zero) and OK keys should still display the change code option on your unit.

    #71942
    Anonymous
    Inactive

    Got it thanks. I had to hold the buttons together for around 10 seconds before the option appeared on the screen this time. I tried it this morning only holding them for 5 seconds each time.

    Thanks Barry

    #71943
    Barry
    Moderator

    Thank you for the update, I’ll amend all our FAQ’s to state ‘approx 5-10 seconds’

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