myhumax.net down?

Forum Forums Freeview HD FVP 4000T, 5000T myhumax.net down?

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  • #21055
    Anonymous
    Inactive

    As title – I’ve tried different browsers, but the programme guide comes up blank.

    Anyone else able to see programme listings?

    If that website goes down permanently, it’s the last straw – remote recording was the only plus point for these boxes.

    #97451
    Anonymous
    Inactive

    CONFIRMED. There does seem to be a fault. I can’t use the programme guide via MYHUMAX or the TV Guide app. Failed yesterday or the day before, I think. For what it’s worth, I’ve messaged Support.

    #97452
    Anonymous
    Inactive

    The site works but the programme guide is blank. I don’t know how long it’s been like that

    #97453
    Anonymous
    Inactive

    Also I’ve discovered that the programme guide on my H3 Espresso is blank as well.

    Been 5 days now, no word from Humax, no status update on the myhumax.net site.

    #97454
    Anonymous
    Inactive

    Just emailed Humax support about the H3 problem- very quick reply:

    “Good Morning,

    Thank you for contacting Humax, I’m sorry to hear about the trouble you’re experiencing with your Humax equipment.

    This is currently under investigation at the moment, It is linked to the website which is currently having and outage that we are trying to resolve.

    Best Regards,

    Humax Customer Support”

    So they are aware, and a fix will be forthcoming hurrah!

    #97455
    Anonymous
    Inactive

    pigolato – 3 mins ago  » 

    Just emailed Humax support about the H3 problem- very quick reply:

    “Good Morning,

    Thank you for contacting Humax, I’m sorry to hear about the trouble you’re experiencing with your Humax equipment.

    This is currently under investigation at the moment, It is linked to the website which is currently having and outage that we are trying to resolve.

    Best Regards,

    Humax Customer Support”

    So they are aware, and a fix will be forthcoming hurrah!

    Don’t hold your breath.

    #97456
    Anonymous
    Inactive

    Don’t hold your breath.

    O Ye of little faith! It’s fixed!

    #97457
    Anonymous
    Inactive

    Ah, then it’s ONLY taken 5 days then? Remarkable! 🙄

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