"My 4" not working properly

Forum Forums Freesat HD HDR 1000, 1010, 1100S "My 4" not working properly

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  • #19008
    Anonymous
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    “My 4” – the on demand service from channel 4 doesn’t work on my HDR 1000 S.

    I tried to watch the Formula 1 Russian GP but at the advert break just before the race actually started the program stopped, the screen went black and then showed the sponsor’s logo in broken up form.

    #78896
    Anonymous
    Inactive

    Who is your internet provider?

    #78897
    Anonymous
    Inactive

    BT. BBC i player seems to work most of the time.

    #78898
    Anonymous
    Inactive

    Michael WF2 – 10 hours ago  » 

    “My 4” – the on demand service from channel 4 doesn’t work on my HDR 1000 S.

    I tried to watch the Formula 1 Russian GP but at the advert break just before the race actually started the program stopped, the screen went black and then showed the sponsor’s logo in broken up form.

    Channel 4 break their F1 coverage into several programmes, the pre race discussion, the race proper and the post race discussion. Did you simply come to the end of the pre race discussion programme and didn’t notice there were more programmes?

    #78899
    Anonymous
    Inactive

    No, I had selected the actual race to watch, but it is still preceded by commentators commenting and advertisers advertising.

    It was channel 4 ‘s splitting the coverage which caused me to try their catch up service in the first place. The HDR 1000 S was set to “record the series” but failed to record the qualifying and showed that it had only recorded the post race discussion. When I later checked “all recordings” that showed that it had in fact recorded the race, it just didn’t appear on “recent recordings”.

    #78900
    Anonymous
    Inactive

    Michael WF2 – 3 hours ago  » 

    No, I had selected the actual race to watch, but it is still preceded by commentators commenting and advertisers advertising.

    It was channel 4 ‘s splitting the coverage which caused me to try their catch up service in the first place. The HDR 1000 S was set to “record the series” but failed to record the qualifying and showed that it had only recorded the post race discussion. When I later checked “all recordings” that showed that it had in fact recorded the race, it just didn’t appear on “recent recordings”.

    My partner’s 9300 also failed to record the qualifying but did record all race day programmes and loads of practice sessions. Maybe something in the SL coding for qualifying that certain Humax boxes didn’t understand.

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