Forum › Forums › Freeview HD › Aura UHD › Moved house – TV can see channels, Aura struggles
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Anonymous.
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April 15, 2024 at 4:43 pm #23140
Anonymous
InactiveI’ve just moved into a new house in the same region (NE). Plugged the Humax in, no TV. Re-scanned channels and it has only found 15 (ITV, 4, 5 and variants, SD only).
However when I put the TV cable into the TV and rescan, it has found pretty much everything including HD. I even use the passthrough cable via Humax into the TV – TV works fine, Humax can’t see the same channels.
Does Humax require a stronger signal to work for some reason? I don’t have easy access to the aerial (rental) so are there any settings to play with or could a plug-in booster help? Is finding out the channels (not sure how) I should see and manually putting them in likely to help?
I’m a techy guy but don’t know much about how TV channels work.
April 15, 2024 at 5:24 pm #112591Martin Liddle
ParticipantMisterhumax – 39 mins ago »
I’m a techy guy but don’t know much about how TV channels work.
First thing to tell us is the signal strength and quality as reported by the Aura on one of the channels it can find.
April 15, 2024 at 7:41 pm #112592Anonymous
InactiveMartin Liddle – 2 hours ago »
Misterhumax – 39 mins ago »
I’m a techy guy but don’t know much about how TV channels work.
First thing to tell us is the signal strength and quality as reported by the Aura on one of the channels it can find.
I can find the menu dedicated to signal strength, is it that or can I somehow see information while watching?
But the signal IS weak I can see that from its own tuner display
April 15, 2024 at 9:00 pm #112593Martin Liddle
ParticipantMisterhumax – 1 hour ago »
Martin Liddle – 2 hours ago »
Misterhumax – 39 mins ago »
I’m a techy guy but don’t know much about how TV channels work.
First thing to tell us is the signal strength and quality as reported by the Aura on one of the channels it can find.
I can find the menu dedicated to signal strength, is it that or can I somehow see information while watching?
Sorry I am struggling to understand what you are saying; do you mean you can’t find the menu, if so go into settings, first item is Channel & Broadcast and in that section Signal Test will give you the information I asked for. Note that as you can only tune one multiplex only readings for one tuner will be shown.
But the signal IS weak I can see that from its own tuner display
Again I struggle to understand; what “own tuner display” are you talking about please?
April 15, 2024 at 10:09 pm #112594Anonymous
InactiveA) thanks.. I wasn’t sure if it was via settings or you could see it at the bottom of the screen while watching TV somehow
I mean that plugging the cable directly into the TV, it has its own built in tuner. This receives all expected channels but shows a signal strength bar briefly every time you change channel and the strength is indicated as weak. So I know signal strength is not great, but oddly the TVs built in tuner is doing a better job than the Aura
April 15, 2024 at 11:07 pm #112595Martin Liddle
ParticipantMisterhumax – 50 mins ago »
A) thanks.. I wasn’t sure if it was via settings or you could see it at the bottom of the screen while watching TV somehow
So what are the readings of signal strength and Quality from the Aura?
I mean that plugging the cable directly into the TV, it has its own built in tuner. This receives all expected channels but shows a signal strength bar briefly every time you change channel and the strength is indicated as weak. So I know signal strength is not great, but oddly the TVs built in tuner is doing a better job than the AuraNot necessarily odd, the Aura was designed post DSO when the power of transmitters was increased and so has weaker tuners than previous Humax recorders.
Try going to https://www.freeview.co.uk/freeview-channel-checker and see how many channels it predicts for your location.
April 24, 2024 at 2:06 pm #112596Anonymous
InactiveBit of a result here. THe channel strength was showing as about 10% before. I found a dodgy coax connection (duct tape¬) in a hidden corner upstairs and replaced with new connectors.
Other issues aside the channels all rescalled and when I checked BBC2HD it showed strength 46%, quality maxed out. So that was nice – just figured it’s handy to report back on solved issues.
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