Missing Channel Idents

Forum Forums Freesat HD HDR 1000, 1010, 1100S Missing Channel Idents

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  • #15729
    Anonymous
    Inactive

    For about a week now I seem to have lost the channel ident images/icons, all I get is just text in its place.

    The TV Guide/Recordings has just the channel name as text while the showcase list shows a black rectangle with white border which I assume is the missing image.

    Anybody got any ideas?

    Cheers,

    Owain

    #52429
    Anonymous
    Inactive

    OCatton – 1 hour ago  » 

    For about a week now I seem to have lost the channel ident images/icons, all I get is just text in its place.

    The TV Guide/Recordings has just the channel name as text while the showcase list shows a black rectangle with white border which I assume is the missing image.

    Anybody got any ideas?

    Cheers,

    Owain

    Not sure if this is relevant but is your network connection OK?

    #52430
    Barry
    Moderator

    Welcome to our Forum :-)

    Is on demand working OK, ie internet connection to unit is working.

    Possible fixes if above OK:

    1. Factory reset unit – make a note of your timers as you will have to reschedule them.

    2. Download last file on the following link and upload to unit (instructions are included with file)

    http://beta.humaxonline.co.uk/freesat-hd

    Edit: REPASSAC beat me to it :D

    #52431
    Anonymous
    Inactive

    Thanks for the responses, I can see and play on demand services fine and my internet connection seems to working well, as that was the first thing I thought of.

    Will look at the file from Humax Beta to see if that helps before resetting the box.

    Owain

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