Menus just keep scrolling!

Forum Forums Freesat HD HDR 1000, 1010, 1100S Menus just keep scrolling!

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  • #16466
    Anonymous
    Inactive

    Hi

    Something odd has started happening which basically left my hdr1010 useless for now.

    Last night I couldn’t get the Home menu up, then it came up, went off, came up, went off, etc etc etc…Pressing ‘back’ I managed to get the Home menu to stay up. But then pressing down to try to get the Recordings, it just loops through all the options (settings, recordings, tv, on demand etc), and never stops. Pressing up does the same in the other direction!. Back or exit will stop it. But other than Exit to get full screen tv, any button just goes into a loop like I’m holding the button (only faster it seems to me).

    If I press 1, the channel will go 1111 channel doesn’t exist, 1111 channel doesn’ exist, etc etc…..

    I’m stuck on bbc1hd!

    I changed the batteries in the remote, no difference.

    Not sure what to do now, is it screwed? I’ve had it a few years.

    thanks Guy

    #58476
    Anonymous
    Inactive

    The best thing to try would be a factory reset.

    #58477
    Anonymous
    Inactive

    is there a way of doing that without the menus?

    #58478
    Anonymous
    Inactive

    No you need to access the settings menu.

    You could try unplugging from the mains for around 10 mins and see what happens when you plug back in again.

    #58479
    Barry
    Moderator

    happylemon666 – 10 hours ago  » 

    is there a way of doing that without the menus?

    Yes, upload a default file (resets unit)

    If you want to try this then I can send link to latest version via PM, your call.

    #58480
    Anonymous
    Inactive

    yes please Barry, as it’s impossible via the menus. If I ever manage to get it to stop at Settings, it goes straight into Parental Settings and asks for a pin. I either go to cancel, press OK, which just loops out then back into into enter a pin screen. Or I enter a single 0, it fills out all 4 0s. I press ok, but cannot do anything else other than back, which just goes several steps back out of the menu to full screen.

    I an wondering if it’s the remote still though, as I’ve dropped it loads and the front has come off.

    Guy

    #58481
    Barry
    Moderator

    happylemon666 – 16 hours ago  » 

    yes please Barry, as it’s impossible via the menus.

    Guy

    Check your PM’s for the link Guy.

    #58482
    Anonymous
    Inactive

    thanks Barry, but no joy. Can’t enter post code now. You can see problem here if it gets posted http://youtu.be/Vt-MYocgZCw. Notice the 2 ‘S’ whcih came from trying to get a single ‘R’. I tried using a foxsat hdr remote and that had same problem.

    Which leads me to another question (I’ll start a new thread if you want, I had a look but couldn’t find the answer). I have a foxsat hdr with a broken HD, so I was thinking I could just put the hdr-1000 disk into the foxsat box and bob’s your uncle? or will it need all the linux formatting steps (which is why I never got round to just replacing the old disk in the first place).

    thanks again, Guy.

    #58483
    Anonymous
    Inactive

    well, dunno what went on here. I removed the box and put back in place my old foxsat-hd and used a lot of catchup via the xbox. Even that had a funny remote problem where it only worked from right in front of the box (same with the tv!) Then suddenly it stopped playing up and started working a treat.

    I therefore decided to give the 1000 another chance, and it’s completly fine now. A complete mystery!

    #58484
    Anonymous
    Inactive

    If you get a reoccurrence try using the Foxsat remote with it.

    #58485
    Anonymous
    Inactive

    Hi all, came across this thread when searching online.

    I’m having the exact same issue as the original poster.

    My 1000s is new from HughesTV on 2nd Feb 15. Has been fine until last night when I was going through menus (cannot remember what button i was pressing at the time?). Then the remote kept on sending a signal forcing the small on screen TV Guide to keep on looping on/off. Only thing i could do to stop it was pull the batteries out.

    Not sure if this is of any relevance, but the red STB light, under the button on top left of remote was fixed on? Don’t think it does this under normal operation?? Could be wrong.

    Software is up to date as of feb 3rd 2015 when I went through set up screens.

    I tried a factory reset as suggested above using the android app as a remote, but I got stuck on the postcode entry. Luckily, I haven’t sold my Foxsat HDR yet so used my old remote to enter it. This factory reset did not solve the issue and I had the exact same problem when I put the batteries back in the remote.

    Very strange, as it has been completely faultless up until last night.

    Any further ideas please folks? cheers! :)

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