Media files enrypted

Forum Forums Freeview HD HDR FOX T2 Media files enrypted

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  • #13343
    Anonymous
    Inactive

    Hi

    I’m not sure if there is an answer to this.

    I had a HDR-FOX-T2 with an intermittent fault. Before it was exchanged under warranty I ftp’d the recorded media files on to my laptop. Now I have the new box I have ftp’d them back on to the new hard disk drive.

    They appear on the Media list on the box but when I press play it states the files are encrypted. How can I play the files without getting this encrypted message?

    I thought I was being organised!

    Thanks

    Alan

    #32728
    Martin Liddle
    Participant

    alpew – 25 minutes ago  » 

    How can I play the files without getting this encrypted message?

    Sorry to be the bearer of bad news but you cannot remove the encryption at this stage; it can only be done on the box where the recording was made.

    #32729
    Anonymous
    Inactive

    You will not be able to play the encrypted on any other machine I am afraid. The encryption key is held in hardware and is unique to each box.

    edit: Sorry Martin, our posts crossed.

    #32730
    Anonymous
    Inactive

    Thanks chaps even though you are the bearers of bad news. A lesson learnt.

    Al

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