Media button unresponsive

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  • August 20, 2015 at 1:33 pm #17058
    Anonymous
    Inactive

    Hi,

    My parents’ HDR1800T works fine in every way except for one. The unit powers on via schedule in the morning but after this scheduled power on, the media button on the remote does nothing. My father explained this to me a while ago and I was sceptical but I experienced it first hand today.

    If the unit is power cycled with the remote, the media button then responds normally.

    We’re not aware of any missed recordings (which I would expect if the unit was not recognising a HDD).

    Any thoughts?

    Thanks,

    Kroma

    August 20, 2015 at 1:37 pm #63581
    grahamlthompson
    Participant

    Can you explain what powered on by the schedule means ?

    August 20, 2015 at 1:41 pm #63582
    Anonymous
    Inactive

    Ah, the correct terminology should be the ‘Power on Timer’ (as seen on Page 41 in the manual).

    August 20, 2015 at 1:54 pm #63583
    grahamlthompson
    Participant

    kroma – 9 minutes ago  » 

    Ah, the correct terminology should be the ‘Power on Timer’ (as seen on Page 41 in the manual).

    This does sound like a bug. Do you have a power off timer set ? Does setting a manual watch (might be called reminder) to wake up the box at the same time, instead of the power on timer exhibit the same issue.

    August 20, 2015 at 2:11 pm #63584
    Anonymous
    Inactive

    Yes, a power off timer is set for around 11pm.

    I don’t know about ‘manual watch/reminder’ – I can try to implement this at the weekend when I’m next visiting.

    August 31, 2015 at 6:54 pm #63585
    Anonymous
    Inactive

    I have the same problem with my HDR 2000T. The problem started after the last ota update. I tried using USB update just in case the update had gone wrong. Generally media button works after a planned recording has started. My box starts at 16.00 and I have set it to record Newsround on CBBC (the programme is short and does not take up much disk space before you delete it). This works Monday to Friday. At the weekend I have not found a suitable programme. I often have to restart the box a couple of times at the weekend or switch off the power at the wall and restart to get the Media button to work.

    August 31, 2015 at 7:17 pm #63586
    Martin Liddle
    Participant

    Scotsloon – 22 minutes ago  » 

    Generally media button works after a planned recording has started.

    When the Media button is not working, does the PVR LED on the remote flash when you press Media?

    August 31, 2015 at 7:23 pm #63587
    Anonymous
    Inactive

    Yes the remote works as intended the PVR button lights up but the box does not usually respond until it has started a recording. I have tried a different remote with the same results. The problem seems to be triggered by the box starting on the timer.

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