Hi

Winter Hill have again casually noted maintenace and a weak signal. I wondered if digital UK have a moral and legal duty to tell me exactly what work is being carried out and to do it as quickly as possible.

After working fine for months Ive lost my PSB 3, DVB T2 signal again to the intermittent problems caused by weak or no signal. The only parameter that has changed is reports of maintenance.

I find this frustrating as the web sites should report exactly what channels may be affected, why and where.

The information is so limited that I assume they dont want to really inform anyone.The work seems to take weeks. I wonder why DVB T2 is the only one affected and why maintenance is needed this often?

Im actually pretty annoyed about it as there seems to be no information procedure or direct contact for complaints. I cant think of any other service where they are doing maintenance and I can whistle for it without compensation. Obviously with a maintenance marker its the first point of call in a fault diagnosis.

Any comments please

Best wishes to everyone on the forum