Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › Lost Pin
Tagged: hdr 1000s, lost PIN, Password reset
- This topic has 28 replies, 8 voices, and was last updated 9 years, 8 months ago by
Anonymous.
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January 28, 2013 at 12:50 pm #14276
Anonymous
InactiveI have bought a second hand HDR 1000S which needs a factory rest to allow me to access my local BBC channels. I also wish to reformat the disc to erase all the previous recordings. Unfortunately the PIN has been rest from teh default 0000. Is there an easy method to rest the pin to the factory default without trying the 9999 combinations?
Many thanks in anticpation of some expert advise.
Chris
January 30, 2013 at 4:05 pm #41940Anonymous
Inactiveaviator – 2 days ago »
Is there an easy method to rest the pin to the factory default without trying the 9999 combinations?
Chris
According to the manual you don’t need the pin to Factory Reset, in fact it says if you forget your pin do a Factory Reset.
February 6, 2013 at 8:41 pm #41941Anonymous
InactivePollensa1946 – 1 week ago »
aviator – 2 days ago »
Is there an easy method to rest the pin to the factory default without trying the 9999 combinations?
Chris
According to the manual you don’t need the pin to Factory Reset, in fact it says if you forget your pin do a Factory Reset.
I’m with the OP on this one. Regardless of what it says in the manual – if you attempt a Factory Reset, it asks you to authorise the operation with your 4 digit pin. If you are needing to do a factory reset in order to reset the pin, then obviously this is not going to work.
I wonder if anyone knows of a workaround for this one. Some of the Humax boxes have a pin reset “backdoor” that usually involves navigating to the status screen and then pressing sequences of the red/yellow/green/blue buttons. Anyone know if there is a facility like this for the HDR-1000S?
February 6, 2013 at 8:54 pm #41942grahamlthompson
ParticipantIt’s possible to force a reset using a .hdf file (procedure is the same as a firmware update)
Not certain if
1 the link is a link to a reset file
http://beta.humaxonline.co.uk/
2 If using it will reset a pin.
Hopefully Barry will confirm both the above
February 7, 2013 at 9:22 am #41943Anonymous
InactiveHmmm, another error in the manual.
February 7, 2013 at 9:36 am #41944Barry
ModeratorThe file listed here under HDR-1000S:
http://beta.humaxonline.co.uk/freesat-hd
is as I suspected a default file, uploading will revert unit to factory condition, including resetting the pin, timers, user configured settings – recordings are not deleted.
I have just used it myself to ensure nothing untoward happens.
Edit: Pin reset via hidden menu will be available in a future update.
February 9, 2013 at 2:29 pm #41945Anonymous
InactiveThank you for your responses and help.
I spoke with Humax support to try and get a fix having already tried to do a deafult reset. This did not work as it needed the PIN to access the default reset section.
Their first suggestion was to give me a download link to access the beta version of the new software. I downloaded this and installed it without any problems but it did not resolve the issue. I tried it a couple of tiems and also downloaded the new software on the beta site. All without any success.
I then called Humax support again and after much head scratching and telling me that it should work they consulted thier technical gurus. They then passed me a new download link for some updated software. When installed this automatically took the box back to the original deafult settings and the default PIN. So a succesful outcome for this problem.
Unfortunately the box still had a problem that it froze within 30 seconds of initial start up and would not respond to any inputs. Unplugging from the mains would reset it and it would then be Ok until the next time it was put into standby.
Again I spoke with Humax support who agreed to replace the box, which they have now done.
I have to say that the Humax support team have been most helpful.
Thanks again for all the help offered here
Kins regards
Chris
January 28, 2016 at 4:11 pm #41946Anonymous
Inactiveaddressed mainly to “aviator” but will accept help from anyone who can give it
Aviator you say that humax support gave you a link to a download that allowed you to reset the pin and the only link I can see is to The zip for hdr1000s_upgrade.hdf I have downloaded that file on several occassions expanded the ZIP and copied the HDF file to a Flash drive and Stuck the drive in the USB and held the down button while restarting and it has loaded correctly according to the screen and said “Update successful” buteach time on trying the change Pin I get asked for a pin.
In addition when I go tosystem info and do the RGYBGYB combination and scroll to”Reset Pin Code the machine locks up and will not respond to any buttons except the off button after which it answers buttons normally, I am in Scotland and have a machine that was tuned in London so I cannot retune without a pin to get my local stations, I did ask this question before on the forum and got several answers such as the hidden menu and the download site but the download for some reason will not do the reset pin and rthe colour combination just locks up the machins so I would appreciate any further advice.
Thanks, Boyd
January 28, 2016 at 7:16 pm #41947Anonymous
InactiveFollow above carefully.
January 29, 2016 at 11:15 am #41948Anonymous
Inactivemactoshb – 19 hours ago » …on trying the change Pin I get asked for a pin
The file you downloaded purports to reset the box, including the PIN (to the default 0000). Assuming it does indeed do that, could you explain, or expand on, why at that point you then need to change the PIN in order to retune?
January 29, 2016 at 2:43 pm #41949Anonymous
InactiveThat is the whole point, it does not reset the pin to 0000 I mentioned changing the parental code it does the same mwhen I try to do a factory reset it goes through the start
January 29, 2016 at 2:51 pm #41950Anonymous
InactiveOK, that’s clear. Now assuming the box will function, although on a London postcode, and connect to the internet have you tried updating to the latest software?
January 29, 2016 at 2:58 pm #41951Anonymous
InactiveSorry I only thought I was uploading the photos, I Only mentioned Parental pin as an example. When I tell it to do a factory default I get asked for the pin and get the message incorrect pin and a factory default is the only way I can see to retune from the London area to here in Scotland.I have tried to upload photos of the screen saying incorrect pin but site says they failed due to suize, I have cut hem to smaller sizes and hopefully it will go
I have incidentally updated the .hdf file four times and the screnn has said successful each time but it never has reset the password.
Boyd
January 29, 2016 at 3:06 pm #41952Anonymous
InactiveSorry again I did not see your later post, The box seems to work perfectly only getting the London programs, In SETTINGS/ system info it gives the Poscode as WD172TW, which is a london Postcode, I have tried to update the software but it says New software not detected, the software date in the System info is 9th dec last year and the version is UKSFAA 1.02
Boyd
January 29, 2016 at 3:27 pm #41953Anonymous
InactiveNo that’s the LOADER level. The s/w level should be 3.0.20?
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