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Recently, lost all recorded programmes. Cannot record, or pre-record. Hard drive not seen in settings. Less than 1% shown as used. I am not sure but this all coincided with update and new logo!
Still in warranty 2 year, will they fix it for me?
Sorry should have posted in HDR 1000S!
Well if it’s the HDR 1000s then just try unplugging from the power for a few minutes then reconnect and let it cycle through it’s reboot sequence. Whilst it’s doing this don’t touch anything. Once it has done this start it up as normal then wait a couple of minutes before trying to access your recordings.
I think you may find that if you do this everything should be back to normal.
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