loss of channels

Forum Forums Freesat HD FOXSAT HDR loss of channels

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #12629
    Anonymous
    Inactive

    hi,live in scotland and my wife likes watching bbc alba BUT if I am recording , say itv4 she cannot wat as guide numbers ”jump” as if sections of channels are barred because of recording.

    thought you could watch 1 channel and record ANY OTHER CHANNEL

    on meds ofter op. so might be missing something

    advice appreciated.

    #29479
    grahamlthompson
    Participant

    Welcome Zee.

    Your box is in single cable mode.

    If you installed the second cable after the first install just do a factory reset and watch for the two cables found message.

    If not have a squint round the back. The two cables should be on the outer connections with nothing on the middle one. If wrong turn off the power and correct. Power on and do the reset as above.

    If only 1 cable post again.

    Menu System Diagnostics will tell you if both tuners have a signal.

    #29480
    Anonymous
    Inactive

    2 cables on outer connections ,my daughter set up for me ,when ill so will try your advice for a rest later,’the boss is watching just now’…thanks.

    #29481
    Anonymous
    Inactive

    both tuners have signal

    #29482
    Anonymous
    Inactive

    sorry slid against keyboard , as above hmdi from unit to tv.

    #29483
    Anonymous
    Inactive

    ps can I change password ,the one given in email is too hard to remember /type in

    #29484
    grahamlthompson
    Participant

    Go into the setup menu.

    Press Red Green Yellow Blue Green Yellow Blue in succession.

    You should find yourself in a hidden menu.

    Antenna Type should say Fixed Antenna

    Connection Type should say Two Cables (same).

    If not change the options

    After you box has reset to two cable mode try the following.

    Tune to BBC1-HD and press the record button, now tune to BBC-HD and start a second recording.

    Now tune to any other channel and press pause.

    If this works the box is fully functional

    #29485
    grahamlthompson
    Participant

    zee – 8 minutes ago  » 

    ps can I change password ,the one given in email is too hard to remember /type in

    Click on your name where it says profile. Choose the edit option, you can change your password there.

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