Forum › Forums › Freeview HD › HDR 1800T, 2000T › Loop through – response from Humax
- This topic has 6 replies, 4 voices, and was last updated 10 years, 11 months ago by
Barry.
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January 15, 2014 at 1:59 pm #15357
Anonymous
InactiveWhen I first got it and there seemed to be no option in the power settings to leave loop through on in standby, I sent Humax a message, which they’ve just responded to:
Quote:Thank you for contacting Humax Support.Please accept my apologies for the delay in response to your email query, unfortunately we have experienced a large number of contacts which has concluded with a backlog and increased response times.
Unfortunately the loop through feature of the HDR-2000T will only work whenever the unit is switched on and it cannot be operated from standby.
So now I’m thinking I’ll have to use a splitter so it can be powered down, or just not use the TV’s tuner.
January 15, 2014 at 2:56 pm #50063Martin Liddle
Participanttttonyyy – 55 minutes ago »
So now I’m thinking I’ll have to use a splitter so it can be powered down, or just not use the TV’s tuner.

Yes those are the options. Barry has, I think, suggested that Humax may issue a software update at some point in the future to fix the problem.
December 11, 2014 at 11:06 am #50064Anonymous
InactiveI downloaded an update for the loop through, to a USB stick. Unfortunately, the computer had problems & now I haven’t got the instructions to install the update. Humax said that there would be an OTA upate “in a couple of weeks”, but that hasn’t materialized as yet.
December 11, 2014 at 11:18 am #50065Martin Liddle
Participantinspector – 10 minutes ago »
Unfortunately, the computer had problems & now I haven’t got the instructions to install the update.
If you still have the zip file you downloaded then the instructions are included in the zip file.
December 11, 2014 at 12:07 pm #50066Barry
Moderatoror read the FAQ

Other alternatives download the software (zip file) again from here or Humax support website
December 12, 2014 at 8:47 am #50067Anonymous
InactiveI’ve installed the software (after a few tries!) but the TV still doesn’t get a signal unless the pvr is on or recording.
December 12, 2014 at 9:47 am #50068 -
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