Forum › Forums › Freeview HD › Aura UHD › Jumps to previous program after pausing live tv
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Anonymous.
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March 21, 2021 at 10:10 pm #21710
Anonymous
InactiveWas just watching Line of Duty on BBC1HD and hit pause while I popped for a beer from the fridge! Came back, pressed play and it started playing Top Gear (the previous prog that I’d watched live earlier).
Out of panic that I was now missing LoD, I hit the Freeview Play button, then LiveTV button and I was back watching LoD again, but it was no longer live (I could tell I was on TSR as it was intermittently pixelating sadly).
Very annoying, but has anyone come across the issue as described above?
March 22, 2021 at 10:23 am #103707grahamlthompson
ParticipantManclad – 12 hours ago »
Was just watching Line of Duty on BBC1HD and hit pause while I popped for a beer from the fridge! Came back, pressed play and it started playing Top Gear (the previous prog that I’d watched live earlier).
Out of panic that I was now missing LoD, I hit the Freeview Play button, then LiveTV button and I was back watching LoD again, but it was no longer live (I could tell I was on TSR as it was intermittently pixelating sadly).
Very annoying, but has anyone come across the issue as described above?
Did the live programme finish while you were paused ?
March 22, 2021 at 12:18 pm #103708Anonymous
InactiveI had a similar thing last night. Paused Line of Duty at start of program to give HID time to get into her viewing position. Delayed for about 3-4 minutes but every few minutes after play selected the picture pixelated and in some events picture froze then restarted without sound. Not very good when the program subject requires your full attention. A few seconds missed and you’ve lost the plot. At the end of the program I pressed stop to get to live but this took me back to Top Gear. This ‘live pause’ situation seems to have been reported by others – is there a fix on the horizon?
March 22, 2021 at 2:53 pm #103709Anonymous
Inactivegrahamlthompson – 4 hours ago »
Manclad – 12 hours ago »
Was just watching Line of Duty on BBC1HD and hit pause while I popped for a beer from the fridge! Came back, pressed play and it started playing Top Gear (the previous prog that I’d watched live earlier).
Out of panic that I was now missing LoD, I hit the Freeview Play button, then LiveTV button and I was back watching LoD again, but it was no longer live (I could tell I was on TSR as it was intermittently pixelating sadly).
Very annoying, but has anyone come across the issue as described above?
Did the live programme finish while you were paused ?
No I was only away from the paused live program (Line of Duty) for about a minute, in mid program. It had not finished.
March 22, 2021 at 3:05 pm #103710grahamlthompson
ParticipantManclad – 6 mins ago »
grahamlthompson – 4 hours ago »
Manclad – 12 hours ago »
Was just watching Line of Duty on BBC1HD and hit pause while I popped for a beer from the fridge! Came back, pressed play and it started playing Top Gear (the previous prog that I’d watched live earlier).
Out of panic that I was now missing LoD, I hit the Freeview Play button, then LiveTV button and I was back watching LoD again, but it was no longer live (I could tell I was on TSR as it was intermittently pixelating sadly).
Very annoying, but has anyone come across the issue as described above?
Did the live programme finish while you were paused ?
No I was only away from the paused live program (Line of Duty) for about a minute, in mid program. It had not finished.
I have since checked my Aura. If you pause live TV it resets the start of the buffer to the point you pressed pause. Not sure if this a corrupt tine shift buffer file or software bug. The fact you have the same is pointing to a bug.
At this point you cannot record the missing point.
If you had recorded the programme you should playback in chasing playback. If you do this you can pause or even stop playback as many times as you want. If you stop resume playback is offered.
At the moment best to record everything. If you stick to the PSB-3 HD Mux you should have plenty of tuners).
March 22, 2021 at 5:10 pm #103711Anonymous
Inactivegrahamlthompson – 2 hours ago »
Manclad – 6 mins ago »
grahamlthompson – 4 hours ago »
Manclad – 12 hours ago »
Was just watching Line of Duty on BBC1HD and hit pause while I popped for a beer from the fridge! Came back, pressed play and it started playing Top Gear (the previous prog that I’d watched live earlier).
Out of panic that I was now missing LoD, I hit the Freeview Play button, then LiveTV button and I was back watching LoD again, but it was no longer live (I could tell I was on TSR as it was intermittently pixelating sadly).
Very annoying, but has anyone come across the issue as described above?
Did the live programme finish while you were paused ?
No I was only away from the paused live program (Line of Duty) for about a minute, in mid program. It had not finished.
I have since checked my Aura. If you pause live TV it resets the start of the buffer to the point you pressed pause. Not sure if this a corrupt tine shift buffer file or software bug. The fact you have the same is pointing to a bug.
At this point you cannot record the missing point.
If you had recorded the programme you should playback in chasing playback. If you do this you can pause or even stop playback as many times as you want. If you stop resume playback is offered.
At the moment best to record everything. If you stick to the PSB-3 HD Mux you should have plenty of tuners).
Well, it seems recording is the only option if I’m to avoid the issue as described above, plus the ongoing pixelation issues with TSR.
Am I correct in assuming that bugs observed and reported here will be reported back to Humax, or should I speak with Humax via their support.
March 22, 2021 at 5:14 pm #103712grahamlthompson
ParticipantManclad – 3 mins ago »
grahamlthompson – 2 hours ago »
Manclad – 6 mins ago »
grahamlthompson – 4 hours ago »
Manclad – 12 hours ago »
Was just watching Line of Duty on BBC1HD and hit pause while I popped for a beer from the fridge! Came back, pressed play and it started playing Top Gear (the previous prog that I’d watched live earlier).
Out of panic that I was now missing LoD, I hit the Freeview Play button, then LiveTV button and I was back watching LoD again, but it was no longer live (I could tell I was on TSR as it was intermittently pixelating sadly).
Very annoying, but has anyone come across the issue as described above?
Did the live programme finish while you were paused ?
No I was only away from the paused live program (Line of Duty) for about a minute, in mid program. It had not finished.
I have since checked my Aura. If you pause live TV it resets the start of the buffer to the point you pressed pause. Not sure if this a corrupt tine shift buffer file or software bug. The fact you have the same is pointing to a bug.
At this point you cannot record the missing point.
If you had recorded the programme you should playback in chasing playback. If you do this you can pause or even stop playback as many times as you want. If you stop resume playback is offered.
At the moment best to record everything. If you stick to the PSB-3 HD Mux you should have plenty of tuners).
Well, it seems recording is the only option if I’m to avoid the issue as described above, plus the ongoing pixelation issues with TSR.
Am I correct in assuming that bugs observed and reported here will be reported back to Humax, or should I speak with Humax via their support.
Barry will be reading these posts. If he can replicate he will talk to Humax.
I am going to try again tomorrow to confirm again.
March 22, 2021 at 6:48 pm #103713grahamlthompson
ParticipantI just made it work on ITV1-HD Central news 18:00-18:30. I pressed pause at 18:15 and it started play back in the previous programme. I was able to wind forward to the start of the news. At this point pressed instant record. I got a complete 30 mins recording of the news.
March 24, 2021 at 11:53 am #103714Anonymous
InactiveAs a T3-R owner looking for an excuse to return it and get the aura instead reading reports of issues like this doesn’t fill me with much confidence that that would be a wise move I mean how is something like this an issue so long after the release of the aura? Is it a bug introduced in a recent firmware upgrade? The T3-R is pretty stable and reliable but it’s also pretty basic (which is probably why it has less issues) but the aura does have features that I would really like to have e.g the ability to watch live TV or recordings on other devices and the ability to search the guide for things which the T3-R doesn’t do (I think I’m right in saying the aura can do that?). Little things like this issue would annoy my wife who’s used to sky q which is rock solid as a PVR really and it’s taken a lot of persuasion to convince her we don’t need Sky. Just in general is the aura a pretty reliable / stable / user friendly PVR these days? Cheers
March 30, 2021 at 10:26 pm #103715Anonymous
InactiveYet again, the Aura is being totally unreliable for TSR recording. Again tonight, paused The Circle on C4HD for a couple of minutes, pressed play and the darn box jumped into the previous program, 24hr in A&E !!!
Damn annoying, but if there is a solution or settings tweak out there, it would be nice to know.
March 31, 2021 at 7:58 am #103716Barry
ModeratorManclad – 9 hours ago »
Yet again, the Aura is being totally unreliable for TSR recording. Again tonight, paused The Circle on C4HD for a couple of minutes, pressed play and the darn box jumped into the previous program, 24hr in A&E !!!
Damn annoying, but if there is a solution or settings tweak out there, it would be nice to know.
If you want to test the latest beta release to see if that improves matters then PM (private message) the serial number of your unit, which can be found in Settings, Device preferences, About, Status.
March 31, 2021 at 9:44 am #103717Anonymous
InactiveBarry – 1 hour ago »
Manclad – 9 hours ago »
Yet again, the Aura is being totally unreliable for TSR recording. Again tonight, paused The Circle on C4HD for a couple of minutes, pressed play and the darn box jumped into the previous program, 24hr in A&E !!!
Damn annoying, but if there is a solution or settings tweak out there, it would be nice to know.
If you want to test the latest beta release to see if that improves matters then PM (private message) the serial number of your unit, which can be found in Settings, Device preferences, About, Status.
Hi, tried PM’ing you. Says your mailbox is full.
March 31, 2021 at 10:06 am #103718Barry
ModeratorManclad – 21 mins ago »
Barry – 1 hour ago »
Manclad – 9 hours ago »
Yet again, the Aura is being totally unreliable for TSR recording. Again tonight, paused The Circle on C4HD for a couple of minutes, pressed play and the darn box jumped into the previous program, 24hr in A&E !!!
Damn annoying, but if there is a solution or settings tweak out there, it would be nice to know.
If you want to test the latest beta release to see if that improves matters then PM (private message) the serial number of your unit, which can be found in Settings, Device preferences, About, Status.
Hi, tried PM’ing you. Says your mailbox is full.
I’m just to popular

Sorry deleted some messages try again.
April 2, 2021 at 10:33 am #103719Anonymous
InactiveBarry – 2 days ago »
Manclad – 21 mins ago »
Barry – 1 hour ago »
Manclad – 9 hours ago »
Yet again, the Aura is being totally unreliable for TSR recording. Again tonight, paused The Circle on C4HD for a couple of minutes, pressed play and the darn box jumped into the previous program, 24hr in A&E !!!
Damn annoying, but if there is a solution or settings tweak out there, it would be nice to know.
If you want to test the latest beta release to see if that improves matters then PM (private message) the serial number of your unit, which can be found in Settings, Device preferences, About, Status.
Hi, tried PM’ing you. Says your mailbox is full.
I’m just to popular

Sorry deleted some messages try again.
Thanks Barry. The 30.3.21 beta software is now installed. I’ll monitor for any repetition or change in the TSR issues I’ve mentioned previously and update the forum accordingly.
April 9, 2021 at 1:03 pm #103720Anonymous
InactiveHi, I just signed up to comment on this.
My mother in law is having the same issue but with recorded content. Never watches live TV. Pause, go to kitchen, come back and it stays again. Sometimes when it does work on there is no sound and she has to rewind for ages and watch content again.
I don’t want to stick beta software on her box but it would be good to know if there is a fix on the way at least. Otherwise I think we’ll just give up and ditch it and buy something else, it’s just not worth the grief. It’s running latest alpha software.
Thanks, Dan
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